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December 2023 by Gerry Bezzina
Andrew was very helpful in resolving a question I had about an online order. I appreciated the great customer service and personalized service. It's nice to see that it still exists in some companies! Thanks very much Andrew for your care and attention!
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August 2023 by David Sinclair
Refreshingly lovely experience - a store that values doing a good job and helping the customer rather than simply trying to make as much money as possible. Amazing customer service. This is the type of store that we need more of in London.
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June 2023 by Micheal Mayer
Great online ordering. Good customer service at time of pickup at Wonderland.
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June 2023 by Mars
I have had amazing service ( pleasant cheerful helpful) every time I have been served by a young woman. She is a no-nonsense, knowledgeable , fix-it-with-a-smile person.
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May 2023 by j Lang
I went in not knowing what to buy . I was greated by a wonderful young lady with a big smile. I was looking for carpet cleaner and the young lady at your west location was Amazing ! answering all my question and gave me knowledge of the product i purchased .very delightful experience
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November 2022 by Anne Stewart
I LOVE my Miele vacuum! I've never loved a vacuum before. I git the HEPA filter on the exhaust so no more nasty dust and smell when I vacuum. Great service from McHardy - prompt and polite!
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August 2022 by Dennis Misar
I have bought Miele vacuum from McHardy 9 years ago, with 10 year warranty. Their service is absolutely fantastic! Friendly helpful staff, fast service, supper product! My next purchase will be from their store again! Thank you Mc Hardy.
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August 2022 by Angie Jodoin
the floor attachment to my Dyson broke and so I ordered a replacement here. They had fantastic service, the vacuum attachment arrived within a couple of days. Through human error, it was not the right one but they were quick to fix the situation and I am very satisfied not only with their quick response, and quality of product, but with their willingness to resolve my issue. I will use them in the future and recommend them to my colleagues.
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August 2022 by Bluesuperdude911 Nothing
Extremely good value, amazing service! 5 stars all around!
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July 2022 by Bret Hampton
Had the motor go on my Dyson, ordered a new one and it was shipped quickly. Saved me the price of buying a new vacuum. Great service, quick shipping.
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July 2022 by Clark Webb
Wide selection of parts, very quick and reasonable domestic shipping
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June 2022 by Reale Di Ciocco
Exceptional customer service given by Richard at the west store in the purchase of our Miele stick vac. Very knowledgeable and friendly.
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January 2022 by chantal walker
Amazing customer service! My Dyson wasn't working and I had several family members look at it but no one was able to fix it. I brought it to McHardy Vacuum and they fixed it in 5-10 minutes. The employees are very knowledgeable, efficient and kind. I highly recommend them!
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October 2021 by AwesomeLivingIsLiving !
OFF the chart unbelievable service! I hauled in my dyson after struggling with it for the better part of a year 5 minutes before closing. (ooops sorry) I was met by 3 fabulous staff all willing to help. ' I believe this may still be under warranty?' Regardless, hooked up my unit and did a quick assessment before showing me where to find the unit # and directed me to contact the company directly first . BANGON -I contacted Dyson who covered the replacement-- that is old school honesty and integrity-McCarty is still the best London and area.
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November 2020 by Mike W
Ordered a replacement power head online a while back. Keaton as well as another employee were knowledgeable and went out of their way to verify with serial number that they advised me to order the correct one when I called to confirm. Very friendly and quick service. Wouldn’t hesitate to order from them again.
