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December 2023 by Jena Winterburn
The experience with customer service at my last visit to this store was poor, both in-store and online with customer service. I have shopped here for many years. Unfortunately, I won't be going back or shopping online.
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November 2023 by Wendy Hutchin
The ladies at Melanie Lyne were pleasant and extremely helpful. I told them I needed an outfit for an event and they brought several outfits to me in the fitting room. As a result I ended up buying two outfits. Well done and great sales!!!
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July 2023 by Christine Bryant
Fabulous clothes and styles, fabulous staff who go over and above always. The fit is usually very accurate for my size. Would recommend in a heartbeat!
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July 2023 by Kate Wood
I love their clothes, but they have the rudest salespeople. They won't even give you the time of day if they can avoid it.
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June 2023 by Maia Da Silva
Melanie Lynn is my go to shopping store!! Love the clothing plus the sales staff are friendly and helpful
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April 2023 by Jean Testa
Customer service was great along with the prices.
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April 2023 by Anglica Dean
The dresses are beautiful and the people working also were helpful but they do tend to miss out details. 2 ladies working on the cash register opened up my account like 3 times and not notice it was my birthday month...forget about offering my birthday credit. After I asked, she is asking me when is my birthday, whereas it is there on her screen on my account. Not sure if this was deliberate or a mistake, but attention to details should be paid or else dont offer discounts if they cant be abided by.
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April 2023 by Holly Gilbert
I had such a wonderful experience at Melanie Lyne! I went in on a whim while killing time before my appointment at David’s Bridal and ended up finding the perfect dress! Gabriella was so helpful and kind, and I am so incredibly happy with the dress we found!
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February 2023 by Pamela Gomez
If I would have the option to put less than one stars that would be my rate of the worst experience I ever had in a store. I went with someone else to the store because we were looking for a very special bolero jacket or something to match a dress that I bought for a party that is coming soon. When we went into the store, two women (one blonde woman and the other one who speaks Spanish) looked at us in a bad way, and they didn't even ask if they could help us with something. We do not really put attention to it, but we didn't have the option to ask about what we needed. So, we started to look for it in the store, I found a bolero jacket that perhaps would match the dress, I tried it over my clothing, but I wasn't sure if I should buy it or not. I keep it on my hand while I was making a decision and we started looking around to see if we could find something else. At the end, we decided to go to other stores and see if I could find something else; I put the bolero jacket back in place with the hanger. When suddenly the woman who speaks Spanish came in a very rude way to ask me about the bolero jacket like I was stealing it, she even asked me about the hanger!? This is the worst customer service and discrimination I have ever received in a store, these people really need training or maybe they chose the wrong profession. Customer service is definitely not their thing. We will never back to that store. The clothing is nice, but I would strongly recommend going to a different store, there are a lot of places with beautiful elegant clothes with very nice people like the woman who helped us at the place we finally bought a beautiful dress and a lovely accessory. I'm glad we didn't have to spend our money with these two women in that store.
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January 2023 by Mike Liddle
The staff are excellent at this location. It is always a great experience coming to this location. Great fashion and quality. Cheers to Melanie Lynn.
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January 2023 by Heather McRae
The only thing I would recommend for improvement would be to include more x-small or small sizing. This location tends to be out of this size in various clothing items fairly frequently.
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December 2022 by Bill and Annette Wallace
Love the Store and especially the quality of the clothes! Classic and timeless which is very important to me when I buy clothes. Love the pieces I bought!❤️
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October 2022 by Elizabeth Francis
Great team, excellent service
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June 2022 by Jody Goodhue
Great selection, wonderful associates. Some associates are over eager to help, be firm, kind, and articulate what you want to make your shopping experience even better.I find what I am wanting/needing at Melanie Lynn. I suggest you do an online search of the website before going in-store. If your size isn't available in-store they will order it for you (if available). Beautifully merchandised, clean and great designer fashions.Amazing customer service!
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March 2022 by Rebecca Bolton
Just want to thank the very nice woman who helped me purchase a beautiful open-shoulder blouse yesterday. I didn’t get her name and I’ve never visited the store before, but it was clear that she was genuinely happy that the blouse she nipped off the mannequin in the front window worked for me. (Even though it was a few sizes too big, the colours were gorgeous and it worked). It is very nice when sales people feel your joy as she and her coworkers did. I will definitely revisit when looking for a special event item as I was yesterday!