Metro is a well-established grocery store chain operating over 600 stores in Quebec and Ontario, with annual sales exceeding $11 billion. Founded in 1947, it is the only major Canadian food distribution company based in Quebec. The company employs over 65,000 people across its regions, aiming to satisfy customers daily and build long-term loyalty. Customers generally appreciate Metro for its friendly and knowledgeable staff, who are sociable and do not follow shoppers around the store. The stores are often well-organized, clean, and offer a wide selection of fresh produce, meats, dairy, and pantry staples. Many reviews highlight the quality and freshness of products, especially in London, Ontario, where the store provides excellent customer service and weekly deals that help save money. While prices are considered a bit higher compared to other grocery stores, recent renovations have improved the store's appearance and product quality. However, some customers mention that the bakery section needs improvement, as it sometimes sells stale or old items and lacks fully trained staff. Overall, Metro is viewed as a reliable and convenient option for grocery shopping, offering a pleasant shopping experience with a focus on product quality and customer service.
