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“Came here yesterday to look for a new Pixel phone and the guys behind the counter went above and beyond to help me out. Would recommend this place to anyone looking for a new phone!”
“AMAZING service!!! Apple said they couldn’t recover data from my phone as the screen was smashed - these guys did it in under 20min!!! They also sell new phones, cases, etc. one stop shop for all your phone needs. BEST PLACE FOR repairs, data transfer - cannot say enough good things about this place!! Will definitely be coming here for all our phone needs going forward!”
10AM - 9PM
1105 Wellington Rd Unit 431, London
Mobile Phones
“Nirathi was so helpful in comparing the breakdown of phone plans for the iPhone 17pro and Samsung 25 ultra. I'm a Samsung girl and wanted to try out the iPhone instead. I ended up not liking it and prefer Samsung over the Iphones system, I went back to exchange the phone the next day and Nirathi was extremely understanding. She had everything switched over with the help of her manager Bimal in less that 2 hours!! (We all know getting a new phone can take forever). I would highly recommend going here and being taken care of by Nirathi. She will get you the best plan with everything you need and her kindness went a long way with me. Thank you!”
“Tyler at the Clarke Road store is absolutely phenomenal. He was patient, went over and above trying to revive my phone that ultimately had a corroded Mother Board. He managed to retrieve much of my information through other means that I never would have been able to do or understand myself. He gave advice that would help with my new phone. He provided the best service of any provider I have ever dealt with. He kept in touch over the week so I knew progress of where things were at. He wouldn't accept any additional $ for labor when I went back multiple times for something I needed help with in getting my new phone set-up. A true ? in a world where the customer is often left floundering because of the speed of technological upgrades. I am so very thankful for Tyler and his expertise and a level of customer service you rarely see any more. Thank you Tyler! You're a gem and any employer would be blessed to have you in their service. God bless you!”
“I’ve been going to the mobile shop for years. They always search for the best deal and that is appreciated! This visit was different but ended up turning out. Savanah set me up quickly with the phone and plan I wanted at a great price. When switching the sim to the new phone there was an issue. 4 hours later, it was solved. Savanah stayed with the issue despite her frustration and figured it out. It turned out to be a defective phone. Savanah was determined to figure out the issue and in the end, was correct with her diagnosis of the situation. Many people would have given up. Savanah has great customer service skills and is dedicated to providing the best service. I will be going back, because of people like Savanah.”
“Great place to come to update or change phone plans and phones! Abin helped us so many times! We got great deals on both plans and a new iPhone. Will definitely be going back in the future and will recommend Abin to friends and family.”
“Huge shoutout to Jeevitha at Virgin Mobile! I came in with a last-minute emergency and she went above and beyond to help me sort everything out quickly and calmly. She was patient, knowledgeable, and genuinely cared about finding a solution under pressure. Thanks to her, a stressful situation turned into a smooth experience. Outstanding customer service. Virgin Mobile is lucky to have her!”
10AM - 7PM
1422 Fanshawe Park Rd W #8, London
Mobile Phones
“I was worried about getting a repair done 3rd party, but I would recommend these guys 100%. I had my phone back and working perfectly in a timely manner at NO cost to myself. Thanks again guys!”
“Excellent service from Devon and Christian at the wonderland location! Very polite and knowledgeable about Roger’s products! Very patient loading my new apple phone! Great work guys! Thanks!”
“When I was unable to get help as waiting on the phone takes forever, in store they were able to help solve all my phone related issues in a matter of minutes. Very helpful”
“Had an issue with my koodo sim activation and I got the issue solved at the store. Even at the closing time they helped me with the activation. Very polite and friendly staff.”
“Jikku was beyond friendly and helpful, with a smile: he built value for the service today. He was quick and courteous, and to be honest - it's the best transaction I have had at a mall in a long time! Thank you, Jikku :)”
“Sucheta was incredibly sweet and extremely helpful! She efficiently set us up with both phone and home internet, all while keeping our budget and time constraints in mind. Her attention to detail and excellent customer service made the entire process smooth and stress-free. Highly recommend!”
“I highly recommend this place to everyone, the customer service I received from David was excellent. I’m super happy with my purchase and the phones have been really working out for us! Thanks David for helping us pick out good quality phones and a plan that works well for us!”
“Got a new cell phone after comparing some plan prices.I was helped by Daegan. He was incredibly helpful and answered all my questions. Best customer service I've had in a while.”
“Went to White Oaks Rogers this morning because my wifi calling would not work. It took a while to figure out how to solve the problem. But the team there figured it out and fixed it. I would fully recommend this location. Thanks for great work.”
“I had a pleasant experience, Exceptional customer service received in the store.
Both the girls were friendly and knowledgeable in helping to get my lost number back.
Great deals going on too..”
“Spanish representative provide valuable support tailored to my individual needs. They addressed all the inquires concerned the cancellation of plan, among other matters. I was assured of the service I was receiving and whom (no only by phone, in person!) I should contact for future assistance. On another occassion I visited the Masonville office were the same high standards was maintained. Thanks guys”
“We have been going to this Rogers location for about 15 years….. Adam has been at this location for quite awhile.
We showed up today to discuss cable and get it changed/updated, Adam greeted us and helped us soooo much. We then proceeded to get our cell plans switched up to save some money and he of course helped us out a great deal! Recommend this store and Adam all the way!!!”
“I was in yesterday and Josh helped en with my daughter’s MacBook and got it to work and she’s so happy. I didn’t get a chance to thank him before I left but thank you Josh for all your help. We appreciate it. I will definitely be coming back to get my other daughter’s MacBook fixed. Thank you again”
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“Absolutely incredible purchase experience. They made it effortless on my end to purchase the lens I wanted at a great price. Even better, they had it at my front door the next day! Will 100% buy from them again, can’t speak highly enough about my experience.”