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February 2024 by Lindalee Conrad
Went for a fitting for a proper fitting bra. I was measured and fitted in a matter of minutes. The staff member chose two bras and they fit perfectly! I have never been more comfortable in a bra. I was always buying the wrong size. Everyone was pleasant and very knowledgeable.
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February 2024 by Linda Halloran
l will not go back for a bra......both times the bra's have been way too big.........
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January 2024 by Glen Hawco
Well my wife and went looking for bras for my wife we tried quit a few stores that said they were bra people they were wrong if you want a fantastic place to take your wife to get a bra you have to go to this place the staff are fantastic the product is great and the staff actually know how to fit bras my wife is very pleased and we will be returning to purchase more after this test drive is over keep up the good work ladies
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November 2023 by kanza mudassar
If it wasn't for Tammy I would have never shopped here. She is I would say the warmest sales associate. She makes you feel comfortable and doesn't mind how many bras you try on as long as you find that one perfect bra. She went out of her way to help me. She made me feel comfortable and understood what I was looking for. I visited the store an additional 3 times and realized the other employees were not very warm. When I was in the changing room I did hear the lady helping me whisper to another worker. I found that rude. I would shop here again only if Tammy is around to help as she is the most non judgemental employee, very respectful and truly does her job well. For the first time in my life I am wearing the right sized bras. It took me 3 visits to the store (i made exchanges and online orders). It did seem like my visits/exchanges were annoying some of the workers. When I asked for specific bras that I had tried on at a different time I was told they don't have it anymore. But when I visited the store again and asked to try the same bra on it was given to me to try on. If you are spending over 85$ on each bra you might as well buy a bra that you are completely satisfied with. I also found it rather rude that one of the employee was smelling the bra I was returning in front of my face. She could have asked me or gone in the back to thoroughly check the bra. I suggest taking a nice fitting shirt with you to try on top of the bras just so you can see how your bust looks in your favourite shirt. Honestly, I wish all the workers were warm, welcoming, friendly and waited until the customer left before gossiping. Nontheless, I greeted them all with the same amount of warmth. I was so so so lucky to have been measured and helped by Tammy during my initial visit.
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August 2023 by Joan Barnes
The sales staff were friendly and knowledgeable. The FINZ swimsuit brand is an excellent choice that is chlorine resistant (100% polyester) for the pool.
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August 2023 by jp noel
I took my 11 year old granddaughter here today and was truly pleased with the service. Pretty special grandpa event.
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June 2023 by Austin D
My wife wanted to give this store a try as she's been on the hunt for a good bra for years. The woman who greeted us was very friendly and helpful. And that's the only nice thing we have to say about the rest of the experience.My wife's fitting was done in less than 5 minutes and the woman with the red/pinkish hair gave her one option and was done like she wanted nothing to do with her. They were all more focused on the young girl they wanted to setup for "modeling" (nothing against her or her mother) it is however unprofessional to ignore your customers who need help and essentially try to push them away because they're more focused spending time on one person they classify as "beautiful" and refuse to help the other customers in the store. We got a very snobby attitude from most of the employees and we will not be returning.At least we were able to get our money back for the product we felt we had to purchase because apparently there was no other option.
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May 2023 by Shannon Millar
All the ladies here know what they are doing, very great at getting your size just by looking at you. Diana is crazy good, she always knows what size and style would fit you, and your lifestyle! They all take the stress out of bra shopping. Great job! Great customer service!. Thank you
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April 2023 by Karen Labelle
Great experience!! My first time being fitted for a bra and I'm so happy! Great prices and helpful staff. I won't go anywhere else now.
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March 2023 by April Beierling
I was very excited to go to this store, the only one locally, but was very disappointed in my experience. We walked in 15 minutes to close and the 3 employees were all standing around the front desk. When we walked in we were not greeted, we were told they don't do fittings this close to close...yet they were all standing around talking, not working. She then said it says on the door that the last fitting is 45 minutes before closing. I asked if I was allowed to try bras on or if they wanted us to leave as it didn't sound like they wanted to help us. She very quickly said, Oh no, not at all. She showed me to a room and gave me 3 bras to try on. Not a nice experience. I still did not see the sign on the door stating the last fitting is 15 minutes to close.
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February 2023 by Bonnie May
I went to a store in kitchener that said they could fit anyone. I was looked after by a young girl who left me alone for a number of times sometimes 20minutes. She brought me nothing that I was looking for. She then came and said we have nothing here for you . I left upset. It took me a while to get my nerve up to try again. I went into My Top Drawer in London. I was looked after from the minute I entered. I was measured and given many different options and the lovely sales clerk was right there but not hovering. Thank you for taking such good care of me. This is my go to store and I am from out of town but will gladly make the return trip. Thank you again.
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January 2023 by Tamara
This was my second time shopping at your boutique, and I must say both times I was very impressed, it has been awhile since my first purchase so I can not remember the sales associates name for that one, but this time around I had Lisa assist me. She was great, she took the time to fit me properly and also talk to me about what I was looking for. She spent over an hour or so helping me while assisting other customers. Not once did she make me feel like I wasn’t a priority, so kudos to you wonderful ladies for making me feel comfortable in my own body. I will definitely recommend your store to my friends
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January 2023 by Reham A
Loved my experience here bra shopping ? can be very uncomfortable however Kim has made it very comfortable she found my size and my style ? thank you for making this the best experience at my top drawer
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January 2023 by Sandy P.
I bought a bathing suit in July 2022 from My Top Drawer. I specifically asked for a suit that was polyester because I wear it in a chlorine pool. Even though I rinsed the recommended suit in cold water, it has lost its shape and become saggy. Today I was told by store Staff that there is a bathing suit laundry soap which I was not told about at time of purchase. Now, six months later, the Staff at the store said they don't guarantee bathing suits used in chlorine pools and there was nothing they could do about it. I would not recommend buying a bathing suit from My Top Drawer if you are going to wear it in a chlorine pool. I feel that Staff need to be more forthcoming about the risks when buying a suit from this place. I definitely would not recommend My Top Drawer.
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December 2022 by Heather P
The bra I like is discounted and the London location had one in my size. They were able to find more of them at their other stores and had them shipped to their location. I definitely recommend the London store and will be going back when I need more.
