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November 2023 by Chris Bowden
thanks to Danielle, just an awesome first time experience. Shoes that were fitted to my foot and lots of options in styles and sizes. Look forward to going back.
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November 2023 by G.A. Wall
We went in for shoes and Jacob and Dower were fantastic!! They answered all our questions, and were nothing but pleasant even as we tried on half the shoes in the store! We will definitely be back!
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November 2023 by Alexander L
Great service and amazing people! Shoes are super comfortable, and Joyce took care of me when I had problems with it after the sale. So glad we have this NB store in London.
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November 2023 by David Sorge
Service was excellent. First run on new shoes was amazing.
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September 2023 by Kevin Tran
Execellent and quick shopping experience. Kind and knowledgable staff make the shopping experience streamlined and enjoyable.Showroom has a lot of products so you can physically see and tryout what you intend to purchase.
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June 2023 by Liam Dorey
Excellent service from Joyce, so kind! First time visiting the store and will definitely be going back :)
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June 2023 by Nashila Dharshi
It was really good we found the perfect shoes in 5 mins the staff are really nice
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May 2023 by Chad Chaffin
I have been going here for years. The service is top notch, and they are always willing to assist in finding exactly what you need. If you are looking for a great pair of shoes and knowledgeable staff, this is the place to go.
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May 2023 by Eilleen MacFadden
The staff is always knowledgeable and very helpful. Went in for walking shoes but it was suggested for what I wanted them for running would be better for my gait and feet problems.
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May 2023 by Chelsea
The employees here are very kind to their customers and do their best to provide them with a good experience. Thank you to the customer service representatives!
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April 2023 by JOHN PAUL BELAIR
I had a great experience at the store. Great customer service with a smile?! Really enjoy my new balance slose for running!!! I would recommend this Store to all my friends and family!
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April 2023 by Antony Paolini
Very helpful and knowledgeable bunch! Great place for running shoes / running gear. I especially like that they have multiple options that come in wide sizes. Very helpful.
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November 2022 by Christina S.
I would like to thank the older gentleman who assisted my son on black Friday. He has health issues that affect his feet. He's an adult but I tagged along. This gentleman was very conscientious of my son's condition and needs. My son was verv pleased with the fit and look of the shoes. The clerk also noticed my son perspiring and got him a paper towel. Now that is beyond service. It's personal care. My son likes this store and staff. Now I see why. Stop in. You won't be disappointed.
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October 2022 by johnny4u .com
Shiela helped me find a completely different shoe than I came in for. Incredible customer care and experience in understanding what I needed. Fuelcell Rebel v3 for my sprinting needs.
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October 2022 by Raha D
I just visited this store and will never be back. The owner was very rude and dismissive. Told us he was busy after bringing us two pairs of shoes, like I wasn't a paying costumer. Meanwhile, there were two other employees roaming around, being rude and NOT helping any other costumer. It was a weird and uncomfortable experience. Such a shame.
