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February 2024 by Ray Davis
Awesome service department! Everyone was nice and accommodating. They got me in and out in great time. I will be taking my RAM 1500 back there for all my service requirements moving forward.
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February 2024 by Dragonlord 5000
First time buying from Oxford dodgeWas a good experience all staff was friendlyAnd a big thankyou to sales personalTaefig Ebaid he was very friendly and nice to talk with and wasn't pushy and all ways making sure I had no questionsThanks again for the help Taefig keep up the good work
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February 2024 by robert butcher
Tawfiq was really helpful. He is well informed and a pleasure to work with. We recommend him highly.
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February 2024 by D Wolfe
Thanks Adam and your team for the quality work you guys did replacing the oil pan and rear main seal on my truck and it was much appreciated when you guys loaned me a vehicle for the duration of the repair
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February 2024 by Steven Kenny
Great experience with Matt Mchardy and his team. 2nd car through this dealership and nothing but great service and help with any issues that arise.
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February 2024 by Mack vanVooren
Last year I purchased a vehicle at Oxford Dodge and the purchasing process was satisfactory.However, shortly after the purchase I discovered that my satellite radio was not working, and brought the vehicle back for it to get fixed. After an interior dissasembley done by the service department, it was discovered that the antenna was missing.The part was unfortunately never installed, as they didn't have it on hand at the time, and never called me back to say that it had arrived. On top of that, they horribly mangled the interior of the car when putting it back together.The third tail light is now on an angle, the C pillar had a horrible rattling noise because of broken clips that I had to purchase and replace myself, and the entire rubber liner above the passenger side door was tucked underneath the cloth.It looked like my car's interior had been reassembled with zero experience nor instruction.Those issues have left parts of the visible rubber lining permanently stretched and warped, and my sound system now rattles the interior so obnoxiously I've turned the bass all the way down.I've had issues with getting other vehicles fixed here in the past too, but that's unrelated to this review.I will never get a vehicle serviced here again.
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February 2024 by George Robertson
Tawfiq was very helpful with my purchase, I highly recommend him and Oxford Dodge.
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February 2024 by melissa jukes
I only have experience at the “collision centre” of Oxford Dodge Chrysler Jeep Ram, but I was referred to Oxford Dodge by a friend who recently purchased his new Jeep at this dealership and has nothing but good things to say about this place. My experience here was amazing as well, in particular the customer service could not have been better.I have only been to one other place for repairs on my own vehicle; it was my first vehicle, first accident and first time going to a body shop and having to deal with insurance. It was a nightmare of an experience on what was a brand new vehicle at the the time and I was a little bit scarred. So I was quite anxious “handing my keys over” so to speak, yet again for repairs, but the guys here at Oxford Dodge were so understanding and patient. They kept their patience even when I was that annoying customer who called to check on their vehicle. They did the repairs, aligned my vehicle, touched up my bumper for me and cleaned up any dust from the repairs. The outside of my vehicle was cleaned, polished and glistening in the sun when it was returned to me!They also have a coupon on their website to help cover your deductible when you have repairs done here.I was a happy customer and I am sure my huge grin gave it away. From my experience, I will continue to get my vehicle serviced at Oxford Dodge Chrysler Jeep Ram and I highly recommend that you do too!Update: I noticed a minor issue with the repair. There was a bit of a gap between two parts of the framing of the car. the oxford Dodge Collision Centre was again friendly and helpful. It was fixed up right away. I requested going to a coffee shopWhile my vehicle was being worked on so I could do some work myself and their shuttle bus driver was so friendly as well. Couldn’t ask for any better.
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January 2024 by Stephen Bradord
Been treated fairly so far had to use them twice with no negative comments.
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January 2024 by Ryan Lee
If your thinking about going to Oxford Dodge for anything I’d strongly recommend you rethink your decision! I recently had some hail damage fixed at their shop because that is where my insurance company told me to go. Unfortunately they do not stand behind work done at there shop !! They then pass the blame for there bad work to the company they subcontract to actually do the work !! No responsibility is taken for there mistake or damage done to the brand new vehicle ! They then go on to blame me for there incompetence! I will now have to get the damage caused by Oxford Dodge & there associates fixed at my own cost ! Even after they had already agreed to fix the damage caused by Oxford Dodge & there associates ! Outrageous! If I could give 0 stars I would !! Save yourself some time & money and go ANYWHERE ELS !!! ? FYI Scratch & paint damage was done when the window shown in picture was being fixed for the second time due to being improperly installed by Oxford Dodge & associates.UPDATEI just parked my car in a well lit area and noticed the whole paint job has been ruined! This is beyond unacceptable from work that was done at Oxford Dodge that should be guaranteed as it went through insurance. My next call will be to the better business bureau of Ontario Monday morning!UPDATEOxford Dodge is still there worst company I have ever dealt with in my life ! Every morning I wake up and see the terrible work done by Oxford Dodge. Such a disappointment from a multi million dollar company! One would think they would take care of the people who take care of them . But at Oxford Dodge they only care about there bottom line which is indeed Money ! This is quite apparent in how they conduct their business . By cutting corners and bad customer service!
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January 2024 by B
Terrible customer service. They just want to rob you. I regret EVER buying a vehicle from them.
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December 2023 by Jo-Anne R.
I had a front fender bender (not my fault!), on my 2008 Hyundai Sonata back in Dec. 8, 2021. My insurance company recommended I take my car to one of three different shops. I picked Oxford Dodge Chrysler from their list. I called them and then went into the body shop office where I was greeted by John and treated like royalty. I was pretty stressed out about the whole thing and he made me feel totally relaxed and assured me that my car would be taken good care of. And boy was it ever! The front fender was perfect and looked like new when it was all done. I would not hesitate to recommend them again to anyone...and I have many times! My hat goes off to everyone there from the front office clerk, sales staff, the mechanics and also to John and those that work in the body shop. Good work everyone!
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December 2023 by Peronec (Wolfrages)
Impressive location. Has all your car needs. ?
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December 2023 by Robert D'amico
Big thanks to Adam and the technicians at the dealership. You all helped my grandparents and I so much by ensuring their Jeep Grand Cherokee is road safe. Very excellent customer service and excellent job job on all repairs. I cannot thank you enough, 100% will return with any future concerns.
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December 2023 by Josh Leader
Very impressed with the customer service received at Oxford Dodge. Julie was very professional and the work completed was top notch.
