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October 2023 by Laurie Shaw
I ran in to get some Oxbow treats prior to a veterinary appointment.Helpful staff!Sadly, though, the staff is suggesting inappropriate food treats for my guinea pig and he excuses this by saying his store doesn't get to choose what products they sell. Guinea pigs are vegan! (Dairy products can cause a deadly episode of bloat and/or stasis.) You, as a corporate store, should care that you're selling cheap, unsafe food. Shame on staff and corporate.
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May 2023 by Sisi Lian
Amazing staff! Love shopping here!
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April 2023 by Josh Froese
Good selection of products, clean store and friendly staff
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August 2022 by Kendra Bray
Worst Pet Valu pet wash in London!!! The water had no pressure behind it, the soap they had was literally just water and eucalyptus and I ended up having to wash my dog again when I got home. When I needed to use the blow dryer, I had to walk to the other side to turn it on, which scared my dog and he jumped out of the bath. Definitely never recommending this to anyone, go to the one on Huron and highbury! They have actual pet soaps that have labels to indicate what you’re using! So disappointed.
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July 2022 by Rachel Corsaut
Literally the worst job I’ve ever had. I was excited that pet valu is a locally owned business but the owner and the girl below her are horrible people that make their staff cry. If you’re going to support a pet valu, don’t support this one :)
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July 2022 by Nesreen Melhem
I visited this store today with my kids. The lady their was wonderful. So kind and helpful.
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July 2022 by Karen Ferguson
Used the pet wash facilitates. Fantastic. Very friendly staff.
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June 2022 by pamela mayer
The staff are polite and friendly.Great place to get your dogs nails done.My pug loves there dog treats
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May 2022 by Tim Greason
Love getting to see kittens once in a while. But really enjoy the buy 12/13 bags of select pet food of the same size and get one free.
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May 2022 by Dave Schram
Great store, friendly staff, and good sale items. This location has a double dog bath that is super handy and easy to use.
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May 2022 by Laura McDonald
He ain't happy inless he's coming
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April 2022 by KoolKidBilly
Amazing staff! Obviously has every thing your pets might need! Highly recommend checking out this store, if not for there products then for there friendly staff!
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April 2022 by Laurel Wyllie
Staff is always so kind and non-judgemental. They spent a long time helping me pick the right toy for my pup and made sure I left with the best options.
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August 2021 by Corina Williamson
Helpful, friendly staff. Good stock. Great hours. Happy, fed kittens. Will be back.
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July 2021 by Jen Burrow
I used to be an avid shopper at this pet valu location but after today I will NOT be returning. The staff have always told me the owner is rude and disrespectful but I never witnessed that for myself until today. Stores are finally open to go inside after lockdown and this woman ignores helping customers, she did it to me and another girl that was in there. Idk if it was skin colour or pure lack of human respect but the owner made me disgusted by her behaviour. DO NOT SHOP HERE!!
