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December 2023 by Luke M
Had a great experience this morning here. Staff helped me with my purchased and gave me some friendly advice. Thanks ladies!
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September 2023 by Stephen Murch
Awesome store. Nate the young man who works here is a great guy.
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September 2023 by Madison Hickey
Wonderful, caring staff!! Will be back for all of our puppy needs. :)
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June 2023 by Susan Faist
Love this location!Staff is incredible...so knowledgeable and caring.
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April 2023 by Julie Edwards
Great Place for all your pet suppliesStaff is Absolutely AwesomeDoggy nail trimmings are reasonably priced and the young lady is amazing at what she does...
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January 2023 by Donna Shaw
Has all the products I need for both my cat and dog. Lots of brands. Has a dog wash
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October 2022 by Mack
Good selection and friendly staff. We love using the self-wash dog bath, it’s super convenient!
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September 2022 by mike rochford
Great staff and great stuff. I’m a 1st time pet owner and everyone has been so helpful
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September 2022 by Christian Golloher
Very friendly and helpful staff
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August 2022 by Karen Holme
Very pleasant and helpful staff
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August 2022 by Nancy Brooks
I went to the Byron location yesterday to use their dog wash as my son was playing soccer in the area and I had time to kill and a dirty dog. I normally go to Highbury North location and they have a fantastic dog wash, plenty of absorbent towels and shampoo. I arrive with my very large, very hairy Newfoundland mix. They hand me tiny bottles of shampoo instead of the regular bottles and 2 thread bare small towels. I was there with my other 10 year old son. Shortly after starting my son said he needed to use the bathroom...I was there alone with a soapy wet large dog so I told him to ask to use the store bathroom. The staff said NO?!?! I tried to quickly finish up for my son who said he couldn't hold it. I asked the staff again and again they said no. So I had to leave before finishing washing my dog, the towels did nothing to dry him and I had to walk through the store getting water everywhere and in my car because the staff couldn't have a little compassion for a child who needed to use the bathroom. I understand that your bathroom may not be for public use but I was there alone, using your service, one that I could not easily abandon, to get my son to a Tim Hortons down the road when you have a perfectly good bathroom in the store. I own a business and if someone walked in off the street with a child needing a bathroom I would happily let them use the bathroom. I will never return to this location. Extremely poor customer service! Terrible.
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February 2022 by Ian Riddell
I love this store and the staff are exceptional and caring. I use the dog wash on a regular basis for my large bouvier. Today I was disappointed to discover PV HQ has replaced their dog shampoo supplied with the wash to an extremely watered down substandard shampoo. I had to ask staff for another bottle which was supplied but barely completed the job. Complaint filed with PV HQ.
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December 2021 by Mackenzie Landers
Good selection and friendly staff. We love using the self-wash dog bath, it’s super convenient!
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November 2021 by MICHAEL NIKOU
Very friendly and helpful staff. Where can you get a dog wash for $10?!?!?! Makes life so much easier! High quality dog food and good prices. Check them out!
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September 2021 by Gerald Rennie
Took my dog in to have his nails clipped, I don't remember lady's name but she was fantastic. They staff here was great. Thank you!
