-
January 2024 by Alex Busch
Love the couch! Fits perfectly in the space, fabrics turned out so well, and it was ready faster than expected
-
December 2023 by michael kirkland
Bought our second couch in 20 years from Randall Klein. The hardwood frame and upholstery material is much more durable than what you would get from a big box store, and at a comparable price.Avery was a pleasure to deal with and Taz Movers delivered it on time as well.
-
November 2023 by Jo-Anne Lansard
I had ordered a custom ottoman and it turned out exactly as ordered. Fantastic customer service!
-
October 2023 by Stewart Leatherdale
Family business treated us great from beginning to end. We love the two chairs Randall Klein Design reupholstered, they look great in our newly renovated space. Below is the before and after pics as best as we have recorded, thanks again, love the great work.
-
August 2023 by Carla Zubot
Thanks for the great service! The couch and chair are BEAUTIFUL! We will definitely recommend you:)
-
March 2023 by Dylan Coburn
Highly recommend! I am incredibly happy with my new sectional and movie theatre set up ! The customer service was great and with Avery’s assistance I was able to pick out the perfect frame, foam and fabric for my new set. I will definitely be coming back when I refurnish my basement. 10/10
-
March 2023 by veronica coburn
My husband and I shopped here for a movie theatre set and were instantly impressed with the service and were able to get what we wanted within our budget!Side note: the shop is super cool and awesome vibe!
-
March 2023 by Kate Hollender
Love Randall Klein Design! We had our leather couch and recliner set custom built there 20+ years ago and they are still in great shape. It is the only place we would consider for a new set. Definitely worth the money.
-
December 2022 by Sherry Guichelaar
Incredible experience!We’ve bought several pieces from Randall Klein and have never, ever been disappointed! The quality of every part of the furniture, the spectacular customer service, the reasonable prices for such high quality? I’ll never go anywhere else.Thank you to Avery, and everyone else at Randall Klein. You are so, so good at what you do.
-
August 2022 by JMD Watson
Over 15 years ago I bought 2 upholstered chairs at Randall Klein, and they remain as comfortable and good looking as the day delivered. Later bought a sofa, and tho it now graces someone else's home (only passed it on as I changed living room colours), I'm sure it is holding up well. Quality furniture and great customer service - I'll shop here again!
-
November 2021 by Kittykatshea
My father designed a couch with this company back in 2000. A few years ago he passed that same couch down to me. This couch has been actively used (every) day for 21 YEARS and the only issue we are having NOW is the springs are going. I emailed Randall Klein and promptly got a reply within 24 hours with a name and number of a company who deals with some of their couch repairs. I am astonished by how well this couch has held up over the years, I grew up with it and it will probably out live me
-
September 2021 by jason joseph
My wife and I went in looking for new living room furniture. We pulled up and our first impression of the building was that is was abandoned. I do understand that they are trying to keep overhead low but I feel they need to make a better first impression.So we went in and we were the only ones in the store. We were treated with a quick hello and that was all. There were two staff working and we got almost no service. We have never purchased custom furniture before and did not know the process. We wandered around looking at the many beautiful pieces on display and got an idea of what we wanted.We went to find the sales lady and felt like we were putting her out by asking for a price on a couch. She went away to do a quote, came back and told us a price. Did not even think to write it down for us. We had to ask. Did not seem at all friendly and did not seem interested in talking with us.It is too bad, we really loved the couch but are unwilling to spend money with a company unwilling to give us the time of day.Will be looking elsewhere to buy furniture. It is a shame as we love shopping local and supporting small businesses. Maybe we will try again in the future.
-
September 2021 by Colleen Tomlinson
Staff was very nice. Leaky roof in a number of places. Plastic covering some of the furniture. They had buckets and plastic containers all over the store. Water puddles in the basement and wet musty smell throughout. Did not entice us to want to purchase from there. Too bad to see such a high brand name representing their products like this.
