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February 2024 by Pam Wilson
Absolutely the worst business hours ever. 9:30 to 4:00 p.m. doesn't help anyone with a job
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January 2024 by Alex Keith
Have been going to this bank and the Scotia bank in Strathroy for almost three years, went to cash a work check I have been cashing for three years and was told there will be a hold put on even with the note on my file that fixed this issue on my first few work cheques, best part was it was three days before Christmas after some very long work hours was not happy about the service, any other worker I have dealt with took there time and tried to understand and always took the hold off immediately this lady waited for her computer and told me she sees the note and still wouldn't take time to figure it out worst service I've experienced at this location.
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January 2024 by Dave
Was buying a trailer. Mobile home.As my mortgage was due very soon I wanted to simply add the trailer. I was told I could blend the rates and was given a fixed rate over the phone with my advisor.I bought the trailer and then came to the bank to sign. I was then told by the same person less than 24 hours later I could not blend and ended up over 2 percent more on my rate.Rates had not changed .Basically told me what I wanted to hear and then I had little choice but to sign.
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July 2023 by TA A
The blond guy is RUDE.
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June 2023 by Joe C
I have had nothing but positive experiences every time I visit this branch. The tellers are always helpful and polite and I have found customer service to be excellent. On the financial advisory/investment side, we have dealt with Dina and Stephen and both have been very personable, knowledgeable and assisted with making investment decisions on multiple occasions for our family. We are very happy banking here.
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June 2023 by Joe Clarke
I have had nothing but positive experiences every time I visit this branch. The tellers are always helpful and polite and I have found customer service to be excellent. On the financial advisory/investment side, we have dealt with Dina and Stephen and both have been very personable, knowledgeable and assisted with making investment decisions on multiple occasions for our family. We are very happy banking here.
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June 2023 by Gurlovepreet Singh
Neresa is the best baking associate I have aver met she knows exactly what documents I was looking for I had been taken care by her twice and she went above and beyond.So glad to see such an amazing customer serviceThanks
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March 2023 by Fantasia Cortez
If I could give them 0 stars.. I would.Save yourself the trouble and don’t bank with scotia or visit a different branch.
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December 2022 by Sherry Murphy-Chiasson
I have had the best customer service at this branch. All the Tellers are well trained and happy to help. My only issue is the hours but I’m happy to work around this for their exemplary service.
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September 2022 by Anurag Bhatnagar
Everyone is so nice here, not sure why the rating is so low
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August 2022 by Jerry Abrams
Poor hours, poor business service. Employees are under paid while the executives are over paid!
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June 2022 by Teresa
Bank manager has refused to allow it's customer to leave their branch, to book an appointment, answer phone calls and emails.
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April 2022 by S. B. Atakan
I am very glad with this branch of Scotiabank located on 1430 Fanshawe Park Rd W, London, ON. I have been dealing with this branch for almost 7 years; l have even changed my home brange to this location. Tellers are greatly assisting me. Helpful, approachable, and well maintained.
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September 2021 by Lee Ann
The person who assisted me was very helpful. No complaints there. What bothered me a great deal, however, was that one staff member wore their mask below their chin and another wore theirs below their nose. Very unsafe. If either had covid, they would be spreading the virus far and wide.
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September 2021 by Daniel Salo
Never had a problem with their service. They were always happy and ready to help. Their senior advisors are very good at their job! Great team overall I think!
