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January 2024 by RobertG Smith
Went in for passport pictures. Great job. No problems, good service, price OK, easy
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December 2023 by K B
Very friendly staff and pharmacy. Sally is especially helpful and awesome!
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November 2023 by Courtney Riley
Just received the rudest customer service. Asked where the chapstick was, the employee replied I don't know but we close at 9. So I had to find it myself. When I went to pay she proceeded to slam my items down as she rung them through then refused to provide her name when asked. I wanted to go home too and had she helped it may have been out of there faster. I hope she never needs something last minute and is not helped.I will not be going back here other than to make sure the owner knows what kind of staff they employ. Maybe they don't need the business if their staff is allowed to provide that level of customer service, or lack of ?
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September 2023 by Alice Wiseman
I have been going to the Shoppers Drug Mart in Byron since before it was called Big V. A long time…. The staff in Byron are exceptionally friendly, efficient as well as helpful. They go above & beyond and even know our names!!! The Pharmacy team take the time to listen, their advice is always in our best interests and they truly want to help their customers. I see that some people commented on wait times… when I see the pharmacist and their staff behind the counter I have NEVER seen them sitting or talking to each other or on their phones… these people work extremely hard to help and assist all of us. THANK YOU FOR THE CONSISTENT PROFESSIONALISM, KINDNESS AND ABOVE ALL ACTUALLY CARING ABOUT YOUR CUSTOMERS. Thank you
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November 2022 by Stellar Sky Studios
Can I give zero stars? Went shopping for Halloween candy and snacks around 11:30am on Oct 31. To my disappointment it was all Christmas merchandise. Then after browsing I realized the adjacent drug store had a better sale, so I put back my items. As I'm leaving, I hear an older female employee yelling at me from the far corner checkout, calling me out in front of shoppers. "EXCUSE ME, EXCUSE ME, EXCUSE ME, EXCUSE ME, Didn't I see you with chips?" I said I'm going somewhere else. Thanks for the unnecessary embarrassment and shoplifting assumption. The plastic bag ban means I'm forced to carry around my shopping from other stores. I spent an outrageous $60 there the week prior, but my partner and I won't be returning to this store. I worked in retail and if I ever yelled at a customer I would've been fired, but I'm sure you'll praise this staff member. Train your employees to do better. You have an alarm system and floor walkers, right? I'll be giving my business to the Rexall next door.
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October 2022 by Skyeball
The wait for a prescription was ridiculous! I told them I would wait yet after half an hour decided to good to the grocery store. I came back after over half an hour and still had to wait for 45 minutes. It was later at night and there was only one person there so I don't see the problem. I won't be going there anymore that's for sure. I only gave 2 stars because in the end I did get my prescription and the pharmacist was nice enough.
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July 2022 by LS F
The pharmacist took the time to review my medication with me and asked what vitamins and supplements I take. I am always busy and thought I didn’t need to sit with her but honestly in the end I learned a lot from her. No other shoppers has ever taken the time to do this (I am 50 years old and have been on meds a lot due to migraine headaches and thyroid issues). Thanks for the good service!
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February 2022 by Emilia McCreery
The reason I gave this place three stars is because the food is over priced and you can get better deals elsewhere. I don’t come here often but the staff are nice and the place is clean.
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February 2022 by Michele Carter
Love post office convenience. Sales are good. Regular prices a bit expensive
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February 2022 by stephen parkes
The store was fine but the wait I find at most Shoppers Drug Mart stores is usually quite long and this one was no exception. Definitely not a great place to go if you're in a rush but okay if you drop it off to pick up much later I would think. The location is convenient and parking was no issue. Other than all that it had most of the products that you would expect at a typical shoppers stop okay for some stuff to grab off the shelf.
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February 2022 by Skye
The wait for a prescription was ridiculous! I told them I would wait yet after half an hour decided to good to the grocery store. I came back after over half an hour and still had to wait for 45 minutes. It was later at night and there was only one person there so I don't see the problem. I won't be going there anymore that's for sure. I only gave 2 stars because in the end I did get my prescription and the pharmacist was nice enough.
