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June 2024 by Liam
They weigh their One Piece single packs and charge $20 each and the worker stole $15 from us when we payed with cash.
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April 2024 by Just Me
I visited showcase today, April 9th. to do a return Saltan was amazing in helping me and seeing my reasons for my return. I was so pleased with his help I did more shopping with my return. I for sure will be back.
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April 2024 by Tracie D
Sultan was pleasant and very helpful assisting me to find the items I was looking for. I wouldn't hesitate to go back to this store again.
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March 2024 by Dennis K
The employee working this evening Mar 11 2024 was very awesome amd friendly and working by himself.
Greeted all the customers as soon as we entered and worked with all of us in a wonderful timely manner.
That employee rocks...I didn't buy anything eith my little one amd we were checking out the pokemon packs and prime drinks and we were thanked for coming into the store and all...awesome and amazing
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February 2024 by Ben Hodgins
Did anybody else pay $ 14.69 for a 1 500ml prime drink? Unreal
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January 2024 by Crystal Currie
I bought 2 onsies for christmas presents and they tried them on and they did not fit. I was told on the phone that due to them being opened, i could bring them in and get store credit. I brought them back with the receipt to get store credit and was going to purchase something else only to be told that once the onsies are opened, they are final sale. How are people supposed to know if things fit if they dont try them on. Therefor the package has been opened and this store has now stolen money from me. They need to inform their customers of this procedure when they buy the clothing so they are aware that once its opened, you can kiss your money good-bye!!!
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January 2024 by Ryan Borton
I recently visited Showcase and had an incredible experience, all thanks to the outstanding customer service provided by employee KAYLA. She went above and beyond to assist me in finding a back brace and a slime kit for my daughter.KAYLA stood out for her kindness, courtesy, and extensive knowledge of the products in the store. Her willingness to go the extra mile truly made my shopping experience exceptional. KAYLA is the ideal model for how customers should be treated—she is a valuable asset to the team.I strongly believe that KAYLA deserves recognition for her exemplary customer service. A promotion, raise, or any form of acknowledgment would be well-deserved. I highly recommend Showcase, especially with employees like KAYLA who set the standard for exceptional customer care. Thank you, Kayla, for making my shopping trip memorable!
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November 2023 by Mackenzie Hambleton
Does nobody answer the phone here? This is why I go out of my way to go the showcase at masonville, the staff answer the phone immediately there.
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November 2023 by Lee CCA
Very interesting items.
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November 2023 by Ashley xo
Never seems to have what I’m looking for.
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November 2023 by william evans
To expensive not good selection
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November 2023 by Walter Hancrar
Excellent service and price
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November 2023 by Ellarah
Stuff is cool, as seen on YouTube or tik Tok. Prices aren't bad especially when they have sales. Great for gifts. Unique stuff sometimes seen on Amazon but can sometimes be cheaper.
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August 2023 by Adrian
I bought a mystery bag for $18 that said CANDYS and there were other mystery bags that said CANDYS AND TOYS I only wanted the candys. So when I bought the mystery bag it came with 2 toys and 2 tiny candys and when I tried to return it they said it’s final sale when no one said it was final sale before buying it. The receipt doesn’t even say final sale either. I wasn’t even able to return the items individually. THIS STORE SUCKS
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August 2023 by Kate P.
The old woman with the large, 80's style hair was extremely rude when my partner and I were looking at plushies today. I was touching some of the plushies, as one does, to see which one I'd like. She came over beside me, rearranged one of the plushie rows, then said to her co-worker at the till (young girl with long brown hair) "I hate when people poke everything, it drives me nuts". Uhhh, okay. If you would like us to stop touching things, simply ask. But you know that people usually buy plushies and like to touch them first. We were not messy, and everything was left where it was originally. Extremely rude, and of course she decided to take over the till when we went to pay. Tried to be sweet and upsell even though we didn't make eye contact or try to make conversation back.Their plushie selection is excellent, and the store was easy to navigate, but the sour attitude of the worker really ruined the experience. We won't go back.
