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January 2024 by Dave Oke
As a breeder and hobbyist of reptiles, rodents and aquatic life. We have been coming since 2019 the staff is always friendly and helpful and knowledgeable.their animals in store are healthy and well maintained. The different choice of healthy foods and treats they offer for every pet is amazing.Most of our breeding stock of reptiles rodents and aquatic animals, also where we get supplies
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January 2024 by Jeff Dowswell
Awesome place. Many years of continued great service. Definitely recommend. This suiseki meant for aquarium or terrarium has a new life as a complimentary stone that will sit next to a bonsai.
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December 2023 by SEL SNAILS
No matter what pet I've owned these guys have been so resourceful beyond helpful and their customer service is out of this world!!!!The shop takes proper care of all the living things inside. Even their staff are happy.Oliver is one of the best parts.This location is super clean and is beyond helpful!!! If you can't find an item they will put it on their order list ASAP and get it for you. #oystershells ... Giggles for snails ?Hope you guys have an amazing end to your year !SloanePS I really want to buy my husband a snake like eyeless *swoons - we tried a few years ago -- but heard you have resources.. be intouch #stalkme lolUpdate: bought him a ball python ? thanks for the supplies we needed.♿ Accessable ?Accessibility ?Parking and building to code - doors working - space in isle's available.
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November 2023 by s maq
Best pet store in the city. Staff are so knowledgeable & kind! We are always greeted once we enter. They have a great frequent buyer program! I also love Oliver, their tortious! He is so friendly & adorable.
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October 2023 by Sakshi Gupta
I get my fishes and their aquarium needs from here. It’s a bit pricey for a few things but you can find most of the things here. Staff is super friendly and helpful.
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October 2023 by Denise Dowd
OMGOODNESS. This is the cutest little store. I needed cat litter and just didn't want to drive anywhere else. It's a bit pricey BUT, they have cute little treats and toys I've never seen anywhere else. They also seem to be doing some educational classes and stuff. I also noticed that this store has an abundance of stuff for any lizard friends out there. Heating lamps and rocks. It's not much to look at from outside but oh is it a little treasure of a pet store.
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September 2023 by Branden Hansford
Unfortunately I can only give 5 stars. Fro my first visit I used southwest pet as it’s right on my way home from work and convenient. But upon my first visit the staff ensures I would return with their helpfulness, kindness, knowledge and always went above and beyond! We’ve use southwest to set up two aquariums now and unfortunately we have 5 fish die within the first week after cycling about 2 months ago, I was mentioning this yesterday and the reptile supervisor overheard and told me that their fish have 7 day warranty and I said I wasn’t aware of that, I just assumed that’s the way it was dealing with live things sometimes, and she allowed me to replace the fish for free despite this being months ago as I was unaware! Amazing customer service! And amazing prices
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March 2023 by Christine Kennedy (Allchrissy)
I went in to purchase crickets and worms for my daughters bearded dragon. I was quite impresses with the wide variety of products for exotic pets. It was a great experience.
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January 2023 by Evan Wee
Southwest Pets is a well known local pet and supply store with a particular emphasis for fish and reptiles.The store is large and is broken out informally into sections for dogs/cats on the right, reptiles on the left and fish at the back. They have a lot of stock and hold good sales from time to time.I visit here mostly for the fish side of the business. The store has a good selection of equipment, supplies and decor. Their fish selection is average but they do stock some unique species/variants that you'll not find in the city. The prices for fish is a bit higher than average. Their betta wall is a newer addition and a standout.Parking is very good as it has its own building and thus assigned about 16 spots. It never is that busy, but there is always consistent visitation, which speaks of a strong, satisfied client base.
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January 2023 by Sabrina Hafren
Went to Southwest Pet for the first time today, had the most amazing time. All the staff were so kind and knowledgeable. The husbandry was excellent, you can tell everyone working there genuinely cares about the well being of the animals there. My daughter was very happy about being allowed to hold a Tegu and see the red foot taken out so she could see them. 10/10 place Also Sky was amazing, super sweet!
