-
February 2024 by Mike T
Well stocked for athletic wear. The shoe selection is fairly small, however the staff are very helpful and many shoe models are marked down. Great deals on the marked down footwear and very helpful staff!
-
January 2024 by Fan Yang
10 mins ago I had the pleasure of encountering an incredibly kind-hearted man, and I feel compelled to share my gratitude. He went above and beyond to assist me, and to my surprise, my friend informed me that he successfully helped retrieve my items. I never imagined that my request would be treated with such care and completeness.This gentleman has given me the best Christmas gift ever - the warmth of kindness and genuine help. I am truly grateful for his generosity and selflessness. I had hoped to express my thanks over the phone, but unfortunately, I couldn't get through.If you happen to come across this message, please accept my heartfelt thanks. I wish you a wonderful and joyous Christmas holiday. Your kindness has made my day and the holiday season truly special. Thank you from the bottom of my heart!
-
January 2024 by Vraj Bhanderi
The staff members at this location are extremely kind and always on their feet. They are fast paced and are very helpful when it comes to helping me find the perfect shoe. Also, I found the store so clean and tidy. Overall this is my favourite store to shop at and I recommend it to everyone!!!
-
December 2023 by Ahaan Baruah
Me and my 3 other friends entered SportChek at about 4 15pm. We walked in and immediately a security guard kept eyeing us and would not leave us alone. He was following us around the entire store. We even went up the escalator and back down and he followed us both times. We then went to go see the shoes and he comes up to us and says "Are you guys going to buy anything, if not, get out,". We were then kicked out. We left the store and went back about 10 minutes later. We decided to look at the upper section and he followed my friend up to there. This guy was very creepy and wouldn't stop following us.
-
November 2023 by Kate Barich
I went in to purchase new skates today. The store was very busy as it was the day after black friday. I found skates and the staff mentioned a skate sharpening was included in the purchase. Once I got my skates back the blade was eaten up and I had to take them to another place to be fixed. The place that fixed the skates said it was the third pair just today that he was fixing from a sports check. This was very disappointing, considering it was a larger purchase. This is something that needs to be looked into, especially because it is a machine that completes the sharpening.
-
October 2023 by Marta M
A manager’s presence was necessary to verify the price on my sale item. Seems like that could add up to a lot of time that could have been saved by ensuring the bar codes work with correct sale prices.
-
October 2023 by Deb a
Poor customer service, trying to buy skates for my son, took forever, we used to shop accross the street at national sports,We always had good experience there with knowledgeable staff, very disappointed, we have to shop elsewhere from now on
-
September 2023 by Adam Crann
Sam in the bike department is great and very knowledgeable. I would recommend anyone buying a bike to go here
-
August 2023 by Paul Smith
Sport Chek always has nice swag. Staff was friendly and helpful. The cashier and I even cracked some jokes! She made my day. I will definitely be back for some more of that sweet swag, and maybe get my bike tuned and new tires... Great job Sport Chek 5* sport check it...
-
August 2023 by Stella Baker
Phoned about a bicycle on sale and got a great customer service. Came to the store to check the bike the next day, and Sam at the bike shop couldn't have been more helpful, kind and knowledgeable. As an older woman, I encountered sloppy customer service in many retail outlets recently, but in this store I got the best. Thank you!
-
August 2023 by Alex Todd
This review pertains to using their online store that's a total scam. I placed an order without making an account assuming there would be no issue and I wasn't able to access my order for refund. After placing a second order with an account made to track my order history there was still no history of my orders placed and the emails I received with links to my order were broken.For a corporation the quality and service of this website is completely unacceptable and I stress that anyone ordering online is extremely careful with what you buy because if you have any issues at all. Sportchek will leave you out to dry, calling the store doesn't even help because they have no record of your order either. DO BETTER!
-
August 2023 by Joe Keene
Staff are terrible at this location. Was attempting to shop around 3:30pm earlier today. Store manager Scott is extremely unprofessional and rude. The employee’s unwillingness to help stems directly from poor management. I can’t understand why Sport Chek doesn’t care about their customers?
-
June 2023 by Levia Myladoor
There’s literally nothing you can’t find here! It has everything you need. Being someone obsessed with sports and comfy clothes, best place to be. I love the customer service, she treated me very friendly, was so kind. Made my day!
-
June 2023 by Rann C
Sport Chek needs better customer service. I have 2 teenagers that love this store. Last visit they were approached by the manager, short, husky, darker complexion. He started being inappropriate towards them. As a parent I shouldn’t need to worried about creeps hitting on my children when they go shopping. My family certainly will not be shopping there again.
-
June 2023 by noorain adeeb
All the staff are super helpful. I had not seen them earlier. But each one was totally helpful from the cashier to floor staffs.Also I was confused about between two bike and I called in to ask. Unfortunately, I missed remembering his name. But he helped me with logical differences which helped me with my purchase.
