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November 2023 by Jason Wall
Amazing Customer service, I go out of my way to go to this TD over others because their simply that awesome
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September 2023 by Heather Bouwens
Busy location. Security guard in the bank but keeps an eye on the atms, too. One atm out of service on this day. Waited 15 minutes to get cash from the only working atm, and the bank inside had a full line-up, too.
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August 2023 by Anna Gladysz
Nathan Russell the Customer Care Manager has been an absolute nightmare to deal with. I am going into the 3rd day of my accounts being completely frozen and on hold with TD loss prevention for the second day now. I am flabbergasted by the lack of customer care. It is very very concerning that the bank can take your money and hold it hostage at any point. I have not heard back from Vikki Anello the branch manager either. I have emailed customer care, the senior complaints department and still have not heard back from anyone. I am in absolute shock.
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June 2023 by Plan B
Disgusting service! Rude! Condescending, ageist! Vicki is a terror and thinks it's funny to be rude! Go ANYWHERE other than this company.
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June 2023 by Pinkal Medical and Aesthetics Clinic
Went to this branch today to get an access card for my business account. Despite showing 2 proofs of ID, the male teller decilned to give me the access card unless I had my business partner present with me. It was apparently a new rule that was not published yet, and he had just found out about it. Luckily, I went to another TD branch 10 minutes away, and a lady teller proceeded to fulfill my request without any questions.I wonder if I would have been treated the same way if I was a tall white male wearing a suit. Absolutely unpleasant experience for a business owner.
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May 2023 by Liza Reshetilov
the complaint is about TD BANK in general, I have been with them for over two years. I rented an apartment and a friend wanted to join me so she sent me trough e-mail transfer the rent money. The day after my bank was blocked for suspicious activity, when I called them, they accused me of fraud activity and the money I have received we're fake, and blocked me from using e-mail for a year. THEY DONT LISTEN and treat you as a criminal. Every time a friend wants to send me money, the fraud department calls them to check why they sent me. DONT open a bank account with them!! It's not worth it!
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April 2023 by Jayson Littleton
It's all over the best Bank ever
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October 2021 by Sam Diorio
I have been in on several occasions and I think every single time I've been in one of the "managers" isn't doing their job instead of helping just sat there complaining that all the staff didn't do their jobs right. He didn't offer to help, just complain. They should fire this man, Matt. If you ever see him avoid him, nothing nice to say*Edit* This is seriously the most unprofessional place I have ever seen. The managers and older staff are incredibly rude to the younger staff and its such a toxic environment
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September 2021 by Kailey Hawley
Such amazing people working at this location! Everytime I have come here it's been a great experience. Specifically have to shoutout Alp & Andrea for their amazing service the other day in helping my partner and I apply for a loan. They made everything super easy, stress free and straightforward. Both were also super fun to talk to. Also, the security guard that always works there is so awesome, always really friendly and funny!
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September 2021 by Gary Grummett
I've been banking with TD for 8 years, every time I go in to this branch I have numerous times had such troubles with the tellers trying to deposit NOT cash my paycheque, my account has never had an NSF or been in the red and always has a balance yet I am treated like I am trying to rip them off by bouncing my paycheque?? Why are you treating hard working people trying to cash their pay like this!! AVOIDING THIS BRANCH and its ridiculous "Policies" and slow slow tellers. As a note my branch where I normally go never treats me like this EVER! I don't care if I have to wait a week from now on I will never use this branch. Terrible customer service.
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November 2020 by Rutvij upadhyay
was there to deposit my cheque which is a legit and received from authorized well reputed dealer as i sold my car. i was asked to0 many stupid not necessary suspicious questions. really didn't like that Bank teller. very disrespectful. Disappointed for the very first time with TD.
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November 2020 by Sam Lee
The worst TD Bank I’ve been to. Went to ask question about my options and felt not valued at all. The customer manager fails to engage with customers and rude to his colleagues. Went there multiple times and always been treated with disengaged people. First time to feel that I wanted to move my bank after 16 years.
