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March 2024 by Christopher Polselli
They wiped my phone during a "bring it back upgrade" and took over an hour to do so. The employee was on the phone needing an unbelievable amount of help to do their job and still managed to lose all of my data and factory reset my phone. I was given a screen protector as compensation and when calling telus to complain a pathetic $5 discount was offered. I suggest you never do business with telus and definitely not at this location unless you want all of your personal data destroyed forever and nothing done about it. Pictures of lost loved ones gone forever due to telus incompetence. Worst employees and company on earth.
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December 2023 by Patel Ketan
Great customer service by Mahek Nanda at this store. I was going to cancel the service but she helped me figure out everything. I went to many stores but didn’t get me issue solved, which she helped me solve.
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October 2023 by Bryan Marshall
The customer service I recieved today was professional. They were kind, reflective and their end goal was to solve the issue I presented them. That tells me that management cares on how their front end staff treats Kooodo customers and management who also was present, proved they are loyal to Koodo Inc. main objective. Today was a perfect example! I HIGHLY recommend this location!?
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October 2023 by Manpreet Manpreet
Great customer service! Very supportive staff
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June 2023 by Josh Holloway
Great guys 5 star all day
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June 2023 by Ty Wilkins
Avoid Koodo. When you have problems, you cannot speak with a human and are forced to schedule calls with a Koodo rep 2-5 days away. One of the worst decisions I made during Covid was signing up with this company. They make it impossible to understand your bills as well.
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May 2023 by Jordan Daley
Awesome help from Vishal, would recommend to anyone.
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May 2023 by Darsh Wadhia
Great customer service by Vishal.He helped me get a much cheaper package for the same services!!!
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May 2023 by Rajesh Sood
Great experience getting a phone and plan, Sumeet helped make the selection and set up seamless.
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April 2023 by Aashna O
Sumeet from Telus/Koodo did a great job at helping me select a phone and plan that best suits my needs. He was also able to set me up with a security system. Sumeet is knowledgeable and has great customer service skills. Definitely would recommend visiting him.
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April 2023 by Lovedeep Singh
My experience with Vishal was exceptional, and I highly recommend him to anyone who needs help with their mobile phone or plan.Vishal went above and beyond to assist me in finding the right plan that suited my needs and budget. He took the time to understand my requirements and provided me with expert advice that helped me make an informed decision. His knowledge of Koodo's products and services was impressive, and he was able to answer all my questions in a friendly and professional manner.Thank you, Vishal, for your outstanding service and dedication to your customers. You are a true asset to Koodo!
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April 2023 by Kashish Malhotra
Vishal helped me with getting a new plan he was so great and explained everything in such a great way.
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April 2023 by cathy campbell
Excellent and very Knowledgeable service by Vishal. Very friendly and efficient. Helped me through out the process.
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April 2023 by Braeden Efford
Sam's a rockstar. Words won't do justice to how helpful and friendly his service was
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April 2023 by Scott Little
Excellent customer service by Vishal. Highly recommend to go to Vishal.
