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January 2025 by Jo-Anne Vandierendonck
Several months ago we changed for convenience from our previous pharmacy to Thames Valley Pharmacy as it is located in the same medical building as our physician. Best decision ever! We receive excellent, personalized care at every visit. An error was detected by the pharmacist in one of my prescriptions and the pharmacist resolved it with the ordering physician. The pharmacist has worked to create a very helpful system that keeps different prescriptions available at one pickup. The last previous three times that I called to refill, the orders were already anticipated and available for pickup. In addition to excellent professional service, we always receive friendly, helpful and prompt service.
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August 2024 by Anne Matthews
Fadi and his staff are so friendly and helpful, couldn’t ask better. 👍
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July 2024 by Marilyn Irish
What a fantastic pharmacist!! Came in with my elderly parents, who have been using this pharmacy for quite a while. My mom was just released from hospital with a lot of medication. The pharmacist took the time to explain each medication thoroughly and answer all the questions we had. I would give more than five stars if I could.
Kudos to this business. I would highly recommend!
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June 2024 by Pegah Fathi
I had an issue with my insurance, and the pharmacist,who is alose the manager,went above and beyond to assist me, they dedicated a signifant amount of time and effort to resolve the problem.Highly recommended this pharmacy for their exceptional customer service.
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March 2024 by Andrew Ciupka
What a shocker! All 5 star reviews and well deserved too. Fady and team deliver plain and simple. The staff really set the gold standard for what every pharmacy could and should be. If you're looking for a knowledgeable caring team with top notch customer service, look no further. My wife and I recently transferred all our needs here. It's a bit further for us but worth it as others have mentioned. Fady is so good at what he dies that he'd have made a great doctor or teacher! Lastly, he's very knowledgeable in sports and follows the best franchise of all time lol.
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March 2024 by Gage W
I cannot speak highly enough about this pharmacy and the people who run it. Fady is the most compassionate, informative, and helpful. The amazing experience I had at this pharmacy today was actually the highlight of my day, I’ve seriously never received better care in my life. I’ll never go anywhere else, even if it’s out of my way.
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February 2024 by Jed Chinneck
Top drawer service and exceptionally knowledgeable and helpful!
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January 2024 by Jaye Casciano
The type of customer service that would make me want to drive out of my way to get, should I ever move in the future. Fady is not only a knowledgeable, caring pharmacist but also a personal hypeman. He'll make you feel like the most important customer he's had all day - and when you're done, he'll turn around and make the next customer feel the same way! I don't know how he does it, but he really does treat every customer with so much care and sincerity.
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January 2024 by SA
The best pharmacy I’ve ever been to before! The pharmacist is truly passionate about what he does and cares about his patients. I was beyond impressed with the overall service the first time we visited and I can say it’s like this every time you fill a prescription or visit. More people need to be coming here.
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December 2023 by Lameese Elhindi
Best pharmacy- will drive out of my way to come here due to the amazing service and quick turnaround.
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November 2023 by Lauren Anderson
Fady at Thames Valley Pharmacy delivers exceptionally tailored patient care that is data-driven and patient-centred. He takes all the time I need to understand my treatment and how to maximize tx options. I have been in the pharmaceutical industry for more than 15 years, and I have never seen a pharmacist who is this collaborative with the physician/specialist prescribers, always ensuring communication is clear and accurate. Fady is also very knowledgeable in working with insurance companies to make sure patient care remains fluid and uninterrupted. I cannot recommend this pharmacist and his excellent team at TVP strongly enough, as they remain unmatched in patient care.
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October 2023 by KierDoyle
I never ever ever write google reviews, but Fady and Carmelle were so top notch I couldn't not. Excellent experience, so helpful, so respectful, so informative. Truly truly appreciated it.
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July 2023 by Sanah
The best pharmacy I’ve ever been to before! The pharmacist is truly passionate about what he does and cares about his patients. I was beyond impressed with the overall service the first time we visited and I can say it’s like this every time you fill a prescription or visit. More people need to be coming here.
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July 2023 by Google user
The best pharmacy I’ve ever been to before! The pharmacist is truly passionate about what he does and cares about his patients. I was beyond impressed with the overall service the first time we visited and I can say it’s like this every time you fill a prescription or visit. More people need to be coming here.
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May 2023 by dona watkin
In my time of need, the Thames Valley Pharmacy team treated with with dignity and understanding. TVP also worked with my family members to ensure my health and safety. Their knowledge and patience is Outstanding and continues in my health today.They CARE!
