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November 2023 by Gavin Brar
Very polite, best customer service. The way they welcome you when you enter is amazing
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August 2023 by Linda Dube
These people go above and beyond! Highly recommend this location. Nicest people you could ever meet!
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April 2023 by Ashley Thompson
Maureen Mokenela is Rude, Loud and obnoxious. Worst service i have ever gotten. She doesnt care about her customers. I would Give 0 STARS if i could. Dont go here!
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October 2022 by Allanah Sattler
I was recommended here by our home pharmacy for something we’re facing a significant shortage of right now. I can’t sing enough praise for this amazing pharmacy and staff. After searching the whole city for something, being severely sleep deprived with a sick infant and having a bit of an overwhelmed thankful cry in their store today. I was treated with nothing but kindness, from both the staff and the sweet older woman who comforted me while she was also waiting for something. I thanked them both a million times over but I just wanted to say thank you again, you have no idea how appreciative I am. You saved us a trip to the hospital, a place that we unfortunately have had to frequent since my daughters birth.I will certainly be back to give this place any business I can. I highly suggest this pharmacy for anyone looking to have a pharmacist who actually cares.Thank you again for saving our day today.
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September 2022 by Noori Hamidi
Went in and was greeted with a friendly welcome. Staff member came right around the counter right away to help me find what I was looking for as well as going through each of my options and comparing the active ingredients in them. Quality service worth coming back for.
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May 2022 by Philip J. Carr
Went in, all meds were ready. I paid and left. In and out in under 3 minutes. They are a great bunch there. Especially Maureen, the lead Pharmacist.
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January 2022 by Chris Holdaway
Best customer service I've ever had, at anything, bar none. Highly recommend.
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January 2022 by Nancy Sutherland
Lovely staff in a calm and professional environment. Followed through as promised.
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January 2022 by Mary
They go above and beyond, excellent customer service and very friendly staff. I definitely recommend!
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January 2022 by Chareen Cook
Great service, friendly owners.
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December 2021 by Wanderlust
One of the workers came in with no mask, didn't sanitize and in between customers there was no sanitizer when touching things they did. Prices are super expensive for just basic medicine.
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December 2021 by Emoney
Without exaggeration, Francis and Maureen at the Medicine Shoppe provided the best medical experience I have ever had in London. I have seen countless healthcare professionals in the city and have never felt more heard or cared for than when I visited this pharmacy.I went in to fill prescription for something I'd been avidly treating for almost two years and was given more information than the 5 (yes 5) doctors and specialists I had seen before. Even better, Francis took the initiative to do additional research for me and later contacted me to explain the situation even more while offering more options for treatment going forward. Absolutely wonderful experience.
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December 2021 by suppa dev
Monday I called ahead spoke with the place to confirm I could email my script in and bring the original with me next day for pickup. All good... Tuesday they tell me they "forgot" to check the email but if I prepaid they would deliver that evening. They did not show up. Had to get a refund as after two consecutive mistakes I no longer trusted what was in the bottle. Now I will have to ask my doctor for a new script as the original was scanned and destroyed.
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December 2021 by Betty Elizabeth Morrison (lizabatha2007)
Moved to new area in london, had move my meds to loblaws southdale and wonderland. And they just left me for one night with no meds and things just stopped going good. So I called the medicine shoppe, love all the service. On holiday Monday I remembered that my meds may not be delivered because the holiday and noone came any of the days before. But know the pharmacist himself took his time at home to deliver them. Thank you so much
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October 2021 by Emaan F. Qazi
Without exaggeration, Francis and Maureen at the Medicine Shoppe provided the best medical experience I have ever had in London. I have seen countless healthcare professionals in the city and have never felt more heard or cared for than when I visited this pharmacy.I went in to fill prescription for something I'd been avidly treating for almost two years and was given more information than the 5 (yes 5) doctors and specialists I had seen before. Even better, Francis took the initiative to do additional research for me and later contacted me to explain the situation even more while offering more options for treatment going forward. Absolutely wonderful experience.
