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January 2024 by James Evans
Staff was helpful if you needed assistance, but there was no high pressure. Prices were mostly reasonable, especially on some sales items.
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January 2024 by Nesrine Aoude
Nice ladies… nice products … get good deals
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December 2023 by Alex Friesen
The variety of shoes is decent. Good place to find dress shoes.
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November 2023 by J B
I ordered a pair of boots from Tootsies since they were a little cheaper than other places. They then shipped my order to the wrong address. When I finally got the boots they were a bit tight (I followed their sizing guide and measured 3 times before deciding on a size). I emailed back again to ask about exchanging them for a bigger size, and no go. Hard to believe there's an online store that won't accept exchanges. Now I'm stuck with a pair of boots that don't fit and wondering what to do with them. A $200 mistake on my part. Don't shop at Tootsies, please. Spend the few extra bucks to support a shop that cares about their customers.
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November 2023 by Shawna B
A good variety of shoes targeting an older crowd or school aged children. Good deals.
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September 2023 by Deb Warnock
Staff very helpful. Friendly. Good selection of shoes and sizes compared to alot of other places and better prices.The sandals I bought were 33 dollars here and over 100 in town?
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August 2023 by PLin
Shoe selection is ok/good and name brand choices.Good luck getting a BAG to carry your purchases home. You'll get scolded for asking a $0.30 paper bag. If I spend $100 in your store, I'd like a damn bag.
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July 2023 by Mai Huong
Very comfortable shoes, we got 1 pair before and they're good quality and so comfy, then we come back and get 2 pairs, reasonable prices. Nice staff and helpful. Large parking lot.
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May 2023 by Jan Viau
Great lots of shoes and staff are very helpful.
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March 2023 by Denise Brill
Absolutely excellent helpful friendly staff excellent service excellent prices great quality
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January 2023 by Tara Gover
Exceptional service. Such nice people at the south location in London.
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January 2023 by Rachel Brethour McMichael
I was thoroughly depressed entering this store a couple of weeks ago with my elderly mother. It felt and look drab. The elderly? older? male employee wasn’t helpful either. I needed smaller sizes of shoes & he just said there were none. No options. I quickly checked out their website and saw the sizes I wanted could be ordered, for cheaper too!!!My Mom tried to help find shoes but the man spoke condescending to her when she grabbed slippers and informed her that everything on the wall she got those from are slippers.My poor embarrassed Mom. I should’ve spoke up at the time, but didn’t.I made a very small purchase of some fuzzy socks. Then we left. I ordered the leather shoes I wanted from a different store online - NOT Tootsies, in addition to several other Clark brand leather shoes I just couldn’t choose between.I’m very disappointed in the way you chose to treat my Mom. Don’t let your own insecurities affect how you treat others. My parents have bought your leathers for years & years without batting an eye at price. Not anymore. I really think my mother is owed a sincere apology. I write this from bed after just having surgery. It bothers me that much!
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January 2023 by Jas Porillo
I recently bought a pair of boots online on sale and have received them. No issues with the purchase and delivery. However I would like to bring up an issue where orders for same boot were taken online, then other people's orders (including a friend of mine) were cancelled saying something along the lines of it being out of stock, and then the following day, stock magically appeared at the regular price. Yes, no longer the sale price that people purchased it for. Pretty shady if you ask me. Tootsies should have fulfilled all orders at the sale price instead of cancelling. It is clear that they did not want to honor the sale due to its popularity. Due to this, I will unfortunately take my business elsewhere going forward. Thanks.
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December 2022 by Rachel Bella
I was thoroughly depressed entering this store a couple of weeks ago with my elderly mother. It felt and look drab. The elderly? older? male employee wasn’t helpful either. I needed smaller sizes of shoes & he just said there were none. No options. I quickly checked out their website and saw the sizes I wanted could be ordered, for cheaper too!!!My Mom tried to help find shoes but the man spoke condescending to her when she grabbed slippers and informed her that everything on the wall she got those from are slippers.My poor embarrassed Mom. I should’ve spoke up at the time, but didn’t.I made a very small purchase of some fuzzy socks. Then we left. I ordered the leather shoes I wanted from a different store online - NOT Tootsies, in addition to several other Clark brand leather shoes I just couldn’t choose between.I’m very disappointed in the way you chose to treat my Mom. Don’t let your own insecurities affect how you treat others. My parents have bought your leathers for years & years without batting an eye at price. Not anymore. I really think my mother is owed a sincere apology. I write this from bed after just having surgery. It bothers me that much!
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December 2022 by Greg Lesser
I walked in, a very nice young woman helped me in getting me exactly what I was looking for. They had every size in stock , they suggested a few up sell items which were priced very well. Huge selection of times.