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February 2024 by April
Thank you to the mechanics for working on my car and thank you to Dan who is very kind, helpful and really sincere! I will be coming back!
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February 2024 by Carly Rose
Dan, and his team are the best there is! They’re friendly, efficient, they let me know exactly what’s going on and how much it will cost before any work is done. I won’t take my car anywhere else!
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December 2023 by Michele Ingold
I had a great experience at VIP NAPA. They took my vehicle in unexpectedly,said they would do the best they could to look at it. I had it back by the end of the day. They even saved me some money.
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November 2023 by Fatima Ba'abbad
Dan and his team (at the Wonderland and Pine Valley location) have provided exceptional service over the last few months. They’re professional and honest and I can trust that my car will be taken care of every time I drop it off. They value high quality service and they value their customers’ experience . I’ve had my brakes, control arms and shocks replaced, oil changed and tires swapped and I’ll definitely be coming back for future car needs!
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November 2023 by Nelson Cruz
I took my vehicle for a couple of issues a few days ago to VIP NAPA AUTOPRO - Wonderland Rd S. The service was great, they agreed to look at my vehicle without appointment, and were very reasonable with their diagnostic fees. They're time-frame to look at the vehicle was realistic. I didn't end up going with them for the actual repairs because they're cost for the repairs although competitive was not the best price I could find. I recommend them for smaller services and/or diagnostics. If your in a pinch I'm sure they would do a quality job. Thanks NAPA.
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November 2023 by Bonnie Denboer
My car wouldn't start last week and I just moved to this area so decided to give them a call- so glad I did! Everyone I interacted with was so easy to talk to and genuine. I especially appreciated how they talked me through the issue and also gave some tips to follow moving forward... This is definitely my go-to place now. Great work, and incredibly fair price. Thank you for your kindness!
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November 2023 by Marion Cabral
I was referred to VIP Napa by a neighbour who highly recommended the service and quality of work. I was not disappointed. Dan and Matt were so helpful and knowledgeable with my concerns. Most of all they were genuine and honest. I will absolutely recommend them to anyone and will return for future servicesService: Auto engine diagnostic
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November 2023 by David Nicholls
I made an appointment at 9:00am to have the brakes checked on my 2016 Dodge Caravan. I also asked for an inspection of the vehicle to identify any other issues that needed to be addressed. Tha store took me home in my vehicle shortly after 9:00am. I waited until 4:00pm for the store to call me to discuss their findings so I could authorize whatever repairs were necessary. I was told at that time that my van had not been brought in yet due to problems with other customer's cars. I was told that it would be taken in soon and thst the store would call. I waited until approximately 5:30pm and called again and informed the staff member that I knew they closed at 6:00pm and that my wife and I had theatre out-of-town and I needed the van back. The store sent a driver in my vehicle to pick me up and brought me back to the store. I was charged $45 for the brake inspection but was told that a quote for work on the brakes would not be ready until the next morning and that I would receive a call. The next day I was called about 9:30am or so and given a quote for $948 but was told the work would have to wait until next week. No information was provided ad to any other problems found with the van.
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October 2023 by Rick Aldington
I highly recommend Dan and his staff at VIP AutoPro to look after your car’sproblems .Dan explains everything he is going to do on your car , gives you the cost of the repairs and stands behind their work 100% .Professional, courteous care is number one for every customer .I was very impressed with how quickly he gets started on the repairs and proudly backs up his work .We were very pleased with the repairs done on our corvette !Thanks to Dan and his team .Rick Aldington
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October 2023 by Ron
If you want your vehicle repaired properly at a reasonable price bring it to Dan and his team. Hard to find a place to trust but you can trust Dan. I put my cars in his hands to repair and trust him with my daughter’s car.Services: Electrical repair
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October 2023 by Tori Donaldson
VIP NAPA AutoPro at the Wonderland location went above and beyond to help me get my car back in the great shape it was in when I bought it, and now I feel it’s running smoother and better than when I did. It needed multiple things fixed as my oil leaked and caused some damage prior to seeing them, and they had the repairs complete within 2 days. They were completely honest and so helpful throughout the entire process. They kept me updated every day. I won’t trust my car in the hands of anybody else now. I recommend anyone who is looking for a trustworthy, efficient and cost effective auto shop to help them with their car repairs to come here. If I could give 100 stars, I would.Thank you to the entire team at VIP NAPA AutoPro-Wonderland Rd! You guys are the best!
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September 2023 by Michael
I have brought my Jeep in a couple times now. The manager Dan has been amazing to deal with. He has gone above and beyond what i expected.The 1st time i came in a whim after my driver mirror was broken. all the dealerships and wreckers in London said it would take weeks if not months to get a replacement part, Dan managed to find one and get it installed in under a week.The 2nd time was just over a week ago, i noticed the jeep was sounding and acting funny and after a dealership gave me a quote, i immediately took it to Dan and see what he thought of the quote. after taking a look at the jeep, Dan broke it down honestly, what needed to be done right away, what could wait a bit and saved me hundreds compared to the dealership price. overall if your looking for a honest shop and does quality work go see Dan and the team.
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September 2023 by John K.
I recently had my van towed here with a broken transaxle expecting to be treated fairly. Dan seems to be helpful. The price for the repair of $670 tax in seemed to be a fair price and the repair seemed to be fine. The next day I took the van to an oil change place and they told me transmission fluid was leaking and the affected area had not been cleaned up properly. So I took it back to Autopro and Dan told me he would take care of it for me. He told me he would put on a Axle Shaft Seal and that would be "on him" since it should have been done the day prior. When I came back to check on how things were going, they told me they took my vehicle for a test drive. I would prefer that they consulted with me before taking my vehicle for a test drive. They told me the van was overheating due to a crack in the Engine Heater Hose assembly and it would have to be replaced. It was not overheating when I brought it to them but started to do so as soon as it was with them. Dan said "I'll give you a good deal" without giving me the actual price. He said we can't let it go without being repaired. I felt I had no choice. In the end I do not feel I got a good deal on the Engine Heater Hose Assembly. I searched google and found better prices available including free delivery. I ended up paying $247+tax for the Engine Heater Hose Assembly. Dan did not give me a "good deal" as he promised. He charged me full price. I viewed the installed part and it seems to be new. Dan also showed me the old part. It has been a couple of weeks since the repair and everything seems to be going fine with the vehicle.
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August 2023 by John K
I recently had my van towed here with a broken transaxle thinking they would treat me fairly. Dan *looks* to be trustworthy. His mechanic who worked on my vehicle does not. The price for the repair of $670 tax in seemed to be a fair price and the repair seemed to be fine. The next day I took the van to an oil change place and they told me transmission fluid was leaking and the affected area had not been cleaned up properly. So I took it back to Autopro and Dan told me he would take care of it for me. He told me he would put on a Axle Shaft Seal and that would be \
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July 2023 by Finley D
I have an extended warranty through Global and I chose this business because it is one of their preferred Auto Repair Centers.Even though it is in the opposite end of the city from where I live, I thought I would give them a try.I was extremely satisfied with the service I received from Dan. I appreciated his honesty and professionalism.I will bring my car here for all my service now, regardless of the location.Service: Tires
