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December 2023 by Joey Lawson
Unfortunately the quality of service, along with significantly reduced hours, have turned what used to be my go to centre for photo printing into one I actively avoid. Self serve photo printing used to be available during all opening hours, now the self serve kiosks “close” and are unplugged after 6pm. Just all around disappointed. Staples has much better service and comparable prices. I would suggest going there instead.
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November 2023 by Amber S.
Walmarts Photo & Center is run by employees from another company called OSL Retail Services. They are not responsible and have no control over Walmarts policies, inventory, other services, website, or orders from head office. They only deal with what is in store. Additionally, they only take passport photos. (Canadian and some international) They can only stamp Canadian passport photos. Using there photos for anything else will be denied and they are not authorized to do so.
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September 2023 by Hind M.
Very very verrrrry bad costumer service , lately we are having very bad , rude, unprofessional, stupid, not helpful, useless , bad attitude costumer service.Very bad experience at Walmart, North London ( Fanshaw Park RD) , new Indian staff , know nothing in costumer service prestige, they are very rude and close minded.We are facing hard time to explain any issue that we have. Not acceptable to suffer and feel tired to resolve our issue or needs some good costumer service.Walmart management should train those new employee and teach them how to present the company on Canadian standard not on their standard. We hope Walmart management resolve that huge issue they have in costumer service.
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August 2023 by Michelle Gonzalez
Brutal passport photos. Had to immediately ask for a refund after seeing them, had to google the specifications myself to make sure that I was right in thinking they looked sloppy. Mediocre digital camera, no lighting, didn’t even do the basic hair tucked behind ears. Spare yourself the trip.
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July 2023 by Brittany Taylor
I wanted to put my videos on DVD and one employee told me I can, all I have to do is buy a blank disc and I did and another employee said I couldn't so I wasted my money and I left in confusion :(
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February 2023 by Mahfuzul syeed
Met a rude guy who doesn’t care for the customers. Zero customer service. The guy who was present at 8:20 pm on February 01,2023 , his ego is much much bigger than him. He should go back to school take How to behave -101. The lady their was nice and polite . Do not recommend anyone to go there. Also , complained to the customer service representative and she called the photo centre and asked for their manager’s number. They refused to give it to her.
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December 2022 by Sam Moore
I purchased a canvas for Christmas and the quality could be much much better. Customer service is also terrible! I was waiting in line and after about 7minutes the customer in front of me leaves and the service rep states “ um excuse me the line up is all the way back there “ after he had watched me stand there for at minimum 7 minutes. The customer behind me was the one to tell him that I was there before her and the line up formed. There were two other associates in the glass back room giggling to each other as a huge line formed. Save your money o go to Costco with much better service and quality for photos.
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December 2022 by Luke
Worst place to take your photos. Worst experience ever. Told me was different specification when it’s exactly the same. Won’t stamp it until I ask three times. Won’t sign it. Ran by a bunch of high school kids honestly I think they just hate Walmart.
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December 2022 by Oby Bkkourh
Their photo centre staff are not professional at all. They don’t even know how to take passport photos my picture got rejected twice.
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December 2022 by Jag Bha
Very poor service. Did not process the order in time and not willing to help. They are getting the work done from a third party and when the order is not processed in time they just pass on the blame to them. They hired the third party and they should be responsible for them.
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December 2022 by Kelly Boers
Do not get passport photos done here! The price is great, but they’re nearly always rejected at Passport Canada!
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December 2022 by Vladimir Cheremisin
They need to improve their service. They just refused to help us with passport photos.
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December 2021 by Joy Iyer
Our passport photos got rejected. The photographer seemed like a novice and was very casual and unorganised about the entire process for both me and my spouse. Too much glare which is clearly a criterion for disqualification.Had to take photos again last minute at another photographer who actually knew what he was doing.
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December 2020 by Jorge Prato
Walmart Photo Centre promotes a "Ready Next day"" service for standard print-out of pictures... I ordered several pics for my boy school project with 6 days ahead just to be sure. The due date arrives and they are still looking for this order... never found it even having received the email that indicates the pics are ready for pick-up. Very irresponsible, there is not organization nor control over the orders. Public doesn't deserve this kind of service.