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October 2024 by sandalpreet kaur
long waiting, queue and they only have 1 cashier available….
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October 2024 by Kawar Gill
Long queue and waiting….
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October 2024 by Emily Casamatta
This really is the worst bank. It's managements fault. Every morning it's the same story. There is a line up of people waiting to do their banking, and only 1 or 2 tellers working. And management doesn't want to do anything about it.
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August 2024 by arjun babu
I have booked meeting twice at this bank and both the times no one even responded during the meeting time nor rescheduled the meeting
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July 2024 by अभिषेक मिश्रा
I have been standing here for the last 20 minutes but no front desk person is available.
Even after reaching out to one of the office employees, there is still no sign of the front desk person!
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March 2024 by Thomas K
I called and left several messages for a simple banking question but never recd a callback. Management is MIA!
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March 2024 by Adriana Campoli
I've been a customer with the CIBC at Jane and Major MacKenzie branch for many years. My recent dealings with Gloria Chang and Ladan Shahny, who are both Investment Specialists has been exceptional despite my comparatively small status among businesses they likely serve. They are unfailingly friendly, professional but most of all extremely knowledgeable when it comes to investments. They took the time to educate me on various funds and helped me make the necessary financial changes suited for my long-term goals all the way having my personal welfare at heart. My plan is to stay as a customer and grow financially. I highly recommend Gloria and Ladan for all your Investment needs!
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February 2024 by Mahshid Amiri
Congratulations to CIBC to have Mona as a Senior Financial Advisor I had the privilege of working with “Mona Mahdi Damavandi,” and I can confidently say that she is an outstanding financial advisor. Her expertise, dedication, and personalized approach truly set her apart.From our very first meeting, Mona took the time to understand my financial goals, aspirations, and unique circumstances. She listened attentively, asked insightful questions, and tailored her advice to my needs.Mona’s recommendations were not only well-informed but also practical. She guided me through debt wealth-building techniques and retirement planning. Her clarity in explaining complex financial concepts made the process smooth and understandable. What impressed me most was Mona’s unwavering support.Her attention to detail and commitment to my financial well-being exceeded my expectations. Mona’s guidance has been invaluable, and I wholeheartedly recommend her services to anyone seeking expert financial advice.Thank you, Mona, for your exceptional service. You’ve significantly impacted my financial journey, and I’m grateful for your dedication. I’ll gladly refer others to you!
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February 2024 by Farzan
I had an excellent experience at CIBC location! thanks to the outstanding service provided by the lady in the front. incredibly helpful. She took the time to assist me and even found me a dedicated advisor. I am genuinely satisfied with the level of service she provided. (I believe her name was Yasmine)
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February 2024 by Amber Smith
I’m very upset with the customer service I got at this cibc location. I didn’t catch the lady name but she has black hair, black glasses, pale skin, black nails, in her 20s to 30s and was working on a friday. The whole interaction was difficult and her attitude is disgusting, she was rushing me through the whole process and saying little side remarks. I couldn’t get a word in without being rushed the whole interaction was her being passive aggressive. I will not be coming to this location again. That worker deserves to be fired. If you don’t like your job quit stop trying to make everyone around you miserable.
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February 2024 by Candice E.
They never pick up their phone.
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January 2024 by Quan Vu
This CIBC location provides convenient and professional banking services. There was ample parking and the spacious, clean interior makes visiting pleasant.
I met with Jas, a financial advisor, to assist in converting my Everyday account into a Smart account. He was extremely professional and diligent, handling the transition smoothly without any issues. He took the time to explain my new account features clearly as well.
All the staff I interacted with were very friendly and welcoming. It was a straightforward, quick process to get my new account established and I am happy with the experience. I would recommend visiting Jas here!
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December 2023 by Lucy Testani
One of the worst branches CIBC has. Called branch Dec 5/23 regarding my mother's cheque order( order placed early Nov) today is Dec 12 no-one has returned my call. Found out today from 3rd party cheque company that CIBC Maple branch placed an order for cheques and then canceled order.
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December 2023 by Quan & Alina
This CIBC location provides convenient and professional banking services. There was ample parking and the spacious, clean interior makes visiting pleasant.I met with Jas, a financial advisor, to assist in converting my Everyday account into a Smart account. He was extremely professional and diligent, handling the transition smoothly without any issues. He took the time to explain my new account features clearly as well.All the staff I interacted with were very friendly and welcoming. It was a straightforward, quick process to get my new account established and I am happy with the experience. I would recommend visiting Jas here!
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November 2023 by Kuber Thakral
Anil, the AFA helped me a lot and I really recommend him going if you have any banking problems. He is talented and has a calm demeaner. 5/5 stars.
