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November 2023 by shaun singh
Went to buy paint for my new babies room. The colours the wife picked were not from Home Depot, but I was lucky to meet the nicest lady in the paint department. I showed her what my wife wanted and she picked out the perfect colours and the wife was very happy. I wish I got her name so I could post it here.
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November 2023 by rayjay1999
I would like to point out that this location has friendly and helpful staff. Two associates that were very helpful Ele in the paint section and Jarod. They were both great at answering our questions and making sure we bought the right product for what we needed to do. Excellent customer service, which is hard to find nowadays, we greatly appreciated it.
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November 2023 by Michael Netto
I've been to this Pickering location many times and have always found the staff extremely courteous and helpful. Even if I didn't know what I needed, I felt comfortable asking the staff for help.
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November 2023 by Ani M
This place is the worse place I have ever shopped/worked at. The paint department is the worse place ever, they would talk behind your back and get you in trouble, laugh at the buyers, take long breaks and expect the new employees to get blamed. Especially the paint manger as well. Worse place ever.
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October 2023 by Roger Morais
Today is Sept22 2023 and I will make sure I will never set foot in any Home Depot and will make sure my future generation never does also as I asked for simple 1 in brass nails and Gavin a young man tried the best he could and was told by a supervisor HOME DEPOT does not carry any BRASS NAILS and true to form , no none could find any with little attemp to even try also there is no staff to ever help any one I should have known better as HOME HARDWARE offers better personal service with live clerks.I don't expect this revue to be printed as it has no praise but criticism I will tell everyone about the lousy service you give,, all talk and money but no service
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September 2023 by Inam Daudi
Beena in Paint Department is simply amazing. She has a great knowledge and is always to happy to share it! She helped me plan my project and do it right. Thanks, Beena!
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August 2023 by Tyler Nastich
I went to the store to buy a product which I wanted to price match for. I knew this was possible as my brother in-law had already done the same price match in the Whitby location. I have a new born baby so getting out of the house is very hard for me so it was important that this trip to HD was quick and productive. When arriving at the store I attempted to do a price match and was denied due to "local policies". They stated as the store I was trying to match to was in Mississauga it was not local. They even said that it had to be within 50 kms. I googled the address of the store I was matching to and it was 48 kms so within their "rules" but this did not matter.When dealing with the associates I was met with a it's not my problem mentality and was a very unpleasant experience. To add to all this on my way out I decided to use the online chat to do a price match and low and behold they performed the match and beat by 10% on the item for me. This type of activity is not out of character for the Pickering location as they are constantly out of stock, and the customer service is not up to the same level as other locations.Again it is difficult for me to get out and run these types of errands and the attitude and unwillingness to help by the associates made my trip unproductive and a negative experience.The whole fact that the online support is able to do a price match but the in store associate cannot makes me feel like there is a major disconnect across all Home Depots in general. I will be taking my business to the Morningside location from now on.Disappointed in my favourite store.
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August 2023 by Brian Singh
I've been to this location many times and have always had a great experience. At first, I thought it was just one or two people that are outstanding but I went again today, and received amazing help from a rep named Katherine. Something as simple as helping me pick out a sprinkler and timer she made seamless. I had some questions that she didn't know the answer too and instead of just saying she doesn't know, she researched it with me and made the experience enjoyable. We both ended up learning more about sprinklers. I got to say, the culture here from a customer perspective is solid.
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August 2023 by Sophie Jafri
I’m so upset to say that no one was able to help me. I ordered a fridge online with the help of an associate at Home Depot. Without any notice (call or email) delivery came 5 days early and the fridge was left on my driveway. I had to make my own arrangements to bring it in myself. Amazon doesn’t even do that.
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August 2023 by Maja Petrovic
They are closing checkouts 10 minutes before closing time and sending all customers at the end of the store to lumber cashier. So they are actualy closing 10 minutes earlier and showing us some comapssion we to pay at all the way at the end of the store, lined up at one cashier.
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June 2023 by Marta m
Just had the absolute best service from Jarod in paints!! He is extremely knowledgeable, helpful and friendly! Will definetly be coming back to this store to buy all my paint!! ?
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June 2023 by Christian Taccone
Usually have what you're looking for. Use all to find it.
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June 2023 by Alexander Doria
Such an incredibly helpful staff. Lily went above and beyond to correct an issue with one of purchases - 20 mins on the phone and 10 mins in store after my pickup - just to ensure I was well taken care of.Thank you Lily!!!
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April 2023 by Sean Thompson
Hands down the best location for organization and workers that actually know what they are selling! It makes ordering materials a lot easier on me. Amazing workers as well and always welcoming.
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April 2023 by nasim siddiqui
Mark at paint department at Pickering Home Depot helped me find the right color and paint for my house wood stairs. He also explained how to start and finish my work. I followed his instructions and end up with a wonderful job like a professional. Thanks to Mark for your great instructions specifically when I have a hearing difficulty. You accommodate my needs Thank you so much.I highly recommend Mark if you need to any help on your project.
