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September 2023 by Rasneet Kaur
Product can be good or bad its not their fault, but not knowing how to deal with customer that already got bad product it is lack of management. The store manager i guess her name is Kadia is super rude, arrogant and does not know what she is doing. She agreed to change the product and suddenly refused, it shows she has zero management skills and does not even know how to resolve a basic customer query.
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September 2023 by Evan johns
I was shopping there then I encountered an incident which made me think of buying from there. I don't know who that lady(employee)was but she walked out on a customer who was complaining about something. I'm pretty sure the problem was not solved and that guy got humiliated. I was thinking that this happened to me I cannot tolerate it. So I didn't buy anything from there. This was my first experience from such a good brand.
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September 2023 by gurvinder singh
The worst manager ever seen. Showing attitude and zero customer service. Wont ever recommend this location to anybody
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June 2023 by Russoll K.
They used to have great deals, bu not lately
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May 2023 by Amarjith Parthiban
I had a poor experience today morning. I saw no employees when I walked in and needed help picking out a fit. This store needs to hire more employees even though the store was basically dead.
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March 2023 by hanan dolal
The ladies were very helpful 10/10 experience they kept going back to look for my size in many kinds I definitely recommend shopping here!
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January 2023 by Wasim Faizal
Ordered something online but it was too large, we returned at this location. They did not have a small size in store, so staff ordered us a smaller size, which was shipped to our house for free. The entire process was quick and easy.
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October 2022 by S N
When your bored and want to see different stores, you visit CF Markville Mall, we were the last customers in American Eagle, the young man who helped us, gave us excellent customer service! ? would love to go back for more shopping, extending the hours would definitely help
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June 2022 by Jessica Lin
amazing service! always super helpful and are great with their in store pick ups. will continuously to shop at this location.
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June 2022 by Jamie P.
Came here to return some shorts I bought online and the staff was super friendly! Was busy bc of reopening so there was a fairly long wait to get in
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June 2022 by Kr7pt1c Aim
Good deals
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June 2022 by Marisol Rodrigues
Good sales
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May 2022 by S Nunez
When your bored and want to see different stores, you visit CF Markville Mall, we were the last customers in American Eagle, the young man who helped us, gave us excellent customer service! ? would love to go back for more shopping, extending the hours would definitely help
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May 2022 by Tarek Bader
Frist time to go there to get a jacket, they had a sign for 40% discount, I asked about that, the gril replied that does not apply to all, so we got the jacket and at home we checked online and the same jacket was $30 less! We were never told there sre sales online only!
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April 2022 by crystal cheung
Management could use some work. They chose an arbitrary day to close the store for training, organizing or whatnot. I'm sure they chose a day to affect the least amount of people shopping in store.This was not my issue. I was not here to shop and only to pick up an online order. I called the store and the voice message service informed me the physical store was closed but to stay on the line for curbside pickup, which I did. They just let the phone ring and ring and ring. I was on the line for almost 4 minutes.This was such a disappointment since I traveled to the store just for a pick up. All my previous in-store experiences were great which is why I'm still leaving a 3 star, but not allowing order pickups despite it not affecting the physical store was a questionable decision. I feel like they could've done things differently.
