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July 2023 by Nicole Wong
Had a very nice experience here when my husband and I came to shop. We were assisted by Roger who provided phenomenal service and professionalism. He was very knowledgeable when helping us find the right size.
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June 2023 by Colin R
I have bought my clothes religiously from BR. The most recent experience has put a stop to it. I tried on jeans that are the same size of pants I've bought before. The associate told me that since they were the same size of pants I had and were too big in store, if I washed them, they would shrink. I wasn't able to return them within policy by a few days, showing them the 2-inch difference in the same sized pants.The manager at this location challenged me by saying the associate wouldn't have told me what she did, implying I was lying.I went in there knowing an exception needed to be made as I had removed the labels, but I didn't expect to be called a liar.This is the one brand I buy from loyally. I'm on a limited budget and can't afford new ones, so I'm left with garbage that doesn't fit.If you choose to buy from them, make sure they fit in the store, and think twice about trusting advice if they don't.It is simply false labeling as both pants are 32-30 with a 2-inch length difference. The manager stated there were different types of pants, and they went by different metrics. Literally his words.I'm sad to say I won't be shopping there anymore due to this waste of money and calling my shopping experience a lie.
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April 2023 by Kev Lo
Awesome staffs, very professional and kind. Amanda would go extra mile to find you the best deal, and Jaine (excuse my spelling) is very knowledgeable abiut the mens products.You don't see these kinds of service anymore, not even in Harry Rosen, but you do here, while saving up big time compares to other retailers.
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February 2023 by Kevin Shah
Wonderful stuff, gorgeous design and pricy.
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November 2022 by Shel S
My go-to BR. Roger and his staff are the best at making all your shopping needs come true!
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October 2022 by Farzad Alipour
Great store, good clothing selection. Love the fit and fabric.
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August 2022 by Jon-Paul Mastrogiacomo
Associates are pushy and don't take hints. I've found some nice stuff here before, but they make me not want to go back.
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September 2021 by jonas lee
Their staff are sweet, attentive, and clothes always on point in terms of style and fit for me. I also like their sales cycles.
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September 2021 by jhon
Every-time you wash the shirts purchased, they shrink. Products are very low quality and not worth the price, do not bother.
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September 2020 by Sandra Zhou
Super nice employees, we weren't able to find the right size in this store so they went to check which other stores had the size in stock. Then she called the store to make sure they had it and to keep it in hand so they can ship it to our home address.Super friendly, bringing to us similar items to what we were trying on in the fitting room.Definitely applaud the customer service training at this location!
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September 2020 by Rong Geng
I bought a very cute pink shirt. However after wash, the shirt was shrinked. I asked them to return. They told me I can’t return, because this shirt was washed and tag was off. I followed washing instruction on the tag!!!! How the heck you know a shirt will shrink without washing it.This is first time in my life bought a shrinking cloth. I’ve heard about cloth might shrink after wash, but I never experienced it. I will no longer waste my time on this brand.