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April 2023 by Michelle Moore
My wife and I came across Buona Furniture while doing online searches. We contacted Michael who was very friendly and accommodating to our request as we are very cautious shoppers in doing our best to research both our purchase option and the potential seller that we will choose.After a few calls and text messages, Michael made us feel comfortable as someone we could take a chance on giving our trust. We visited the store in Markham, which has a nice front showroom and typical rear warehouse style showroom. I am pleased to report that Michael exceeded our expectations in the entire purchase process. The quality of the Alf Italia product is near flawless in both build and quality. In today's market one must expect some issues but with this purchase from Buona Furniture and Mont Blanc Bedroom set we chose, there were zero issues from start to finish. This product is next level compared to the average furniture you will find at the bigger common furniture stores.The icing on the cake was the delivery process. The delivery staff is amazing. These guys took great care in getting this extremely heavy furniture up our stairs and assembled it in our bedroom.I highly recommend Buona Furniture and the amazing service provided by Michael.Sincerely,Michael & MaryEtobicoke, Ont.
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February 2023 by jennifer hu
Owner of the store claimed I have purchased the genuine leather sofa, but many years later it ended up being faux leather.
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December 2022 by Sarah Lees
I'm a very happy customer. Buona Furniture was recommended to me by a friend, and I am glad they did! In the store, they have some really nice furniture. The staff was extremely helpful, and the price is excellent. I would strongly recommend this store to anyone looking for new furniture.
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December 2022 by Genevieve Max
We've been renting furniture from Buona Furniture for several years and have always been pleased with the service. Our interactions with the staff have always been positive. They are knowledgeable and friendly. We recently had a new set of couches delivered to our home, and we are extremely pleased with the quality of our new furnishings! We will undoubtedly return for all of our future requirements!
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December 2022 by Elies Stephen
What a wonderful service! I was extremely pleased with the furniture I rented from Buona. I got exactly what I wanted, and they were very accommodating when it came to scheduling the delivery. The only problem was that one of the pieces was damaged during shipping. Overall, I'm pleased with their service and will use them again in the future!
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December 2022 by Marie France Lescure
When we arrived at the store, we were greeted by friendly employees who assisted us in selecting the best furniture for our home. They took all of our measurements before showing us how to assemble our new bed frame, which was simple and straightforward. We've been using Buona Furniture for nearly a year and are very pleased with the results!
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December 2022 by Luiz Diaz
They are unrivalled! They have everything you need to build your dream home and are always eager to assist. They understand what their customers want and provide it to them. I've been going there for years and can't imagine my life without Buona Furniture!
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December 2022 by Parker Price
They are unrivalled! They have everything you need to build your dream home and are always eager to assist. They understand what their customers want and provide it to them. I've been going there for years and can't imagine my life without Buona Furniture!
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November 2022 by Eugene Patterson
We have been renting furniture from Buona Furniture for a few years now and we have always been thrilled with the customer service. The staff are knowledgeable and friendly, and our interactions with them have always been very positive. We recently had a new set of couches delivered to our home and we are so happy with the quality of our new furniture! We will definitely be coming back for all our future needs!
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November 2022 by Jack Kelly
I'm a very satisfied customer. I was recommended by a friend to try Buona Furniture and I am glad they did! They have some really nice pieces of furniture in the store. The staff were very helpful and the price is great. I would definitely recommend this place to anyone looking for furniture.
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November 2022 by Heather Gonzales
We went to the store and were greeted by friendly employees who helped us choose the perfect furniture for our home. They took all of our measurements, then showed us how to put together our new bed frame, which was easy and straightforward. We have been using Buona Furniture for almost a year now and are very happy with the results!
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November 2022 by Carlos Tincher
I bought chairs from Buona and they are lovely. Looking at the quality made me think how about I purchase some sofa soon! Highly recommended.
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November 2022 by Talks With Mee
I have never in my life experienced such a bad service. I wen to the store 3 weeks ago and saw a coffee table I really liked. I called the store and a guy picked up, he told me that the table is going for $899. I then asked him if I can give him a down payment to hold the table for me, he said no problem and that he will text me his email address for an e-transfer, he also promised to send me a video of the table. Fast forward a week after, I go on their website and all previous coffee tables are gone, So I call the store again and the same guy picks up. I ask him if the table is still available and he says yes, but only the floor model. I was fine with that and asked him ONCE again to send me his email address so I can make a payment. He never texted me back. Why am I as a customer chasing the seller? They must not want my money. Anyway, this morning I call AGAIN and the same person picks up, he tells me that he is currently in England and that's why he never sent me the video of the table. So why lie in the first place? I asked him for an actual store number and he texted me the company's Gmail. I have been chasing them for 3 weeks to make a payment!!! I was willing to pay for the table but they clearly must not want my money.Advice: Be careful who you give bad service to because you never know who that person is or who they may be connected to. This is a store I would NOT recommend to any of the people I know. Horrible just horrible!!
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October 2022 by Arthur Toro
I just got my new dining room table from Buona and I love it! It's perfect for my space and was a great price. The delivery process was super easy and the table was delivered right on time. I will definitely be shopping at Buona again in the future.
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October 2022 by Keith Osborne
I bought furniture for my sister and cousin's wedding from Buona furniture outlet and all my relatives love the quality and design of all the items. Their customer service good and product price is really very nice, smooth, to shopping online again good. Thanks!
