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November 2023 by Bacon cat
asked for a small trim, they got me bald
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July 2023 by Marshalinus sibi
Not worth it. They don't clean the working space between clients and are very focused on upselling another product instead of focusing on the client and what they need at the moment.
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November 2022 by Dalia Sabour
I had phoned to ask about the cost for hair colouring and cut and to my surprise I was told it will cost me $130 which is way above the norm for such place!!!
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June 2022 by Surega Karan
My hairstylist, Mai, pulled my shirt down from the back to check if I was wearing anything inside my sweater when I told her I felt uncomfortable taking off my sweater for the cut. I did not think much of it when it happened two days ago, but now I really think that was not appropriate to be yanking my sweater down. Will not be coming back. I understand that the sweater may have been an issue but I have been to places that have allowed me to wear it. I just don't think that was appropriate to be doing that.Service: Hairstyling
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May 2022 by Rachel Gray
Lilly was very good. She did my eyebrows and hair cut. Very friendly and easy to chat with. My hair isn't easy to work with and she did an amazing job!Services: Hairstyling
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March 2022 by Ali
I’ve been going here for years and always been happy. Now the new manager here says that neck trims are to be charged for at the same price as a haircut. The price menu board clearly indicates at the bottom that Neck and Moustache Trims are Complimentary. I showed the manager this on their board and she refused service. I told her I would escalate to their head office. She said she is the head office. Very unprofessional and disrespectful to customers. I will not be returning to this brand after more than two decades of customer loyalty.
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March 2022 by Rasaratnam Thiagarajah
Went there without appointment and mine was done in 45 minutes. Hair stylist Mai was good.
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December 2021 by AJ Chase
Decent prices and good service
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December 2021 by c james
Less than 1 star. Took my elderly father for a hair cut. Appointment time was not honored. Stylist Gaban was not ready for us when we arrived and they claimed we were late and took a walk in ahead of us. When I complained she told us (myself and the other customer to decide) and the other customer walked forward to go first so she took them. That is horrible customer service. Once my father finally was given his appointment he asked for a short cut. The stylist then shaved his head. He was visibly upset and when I brought this up there was no apology. Only told that he was asked if #1 was ok, He doesn't know what that is and asked for a cut, not a shaved head. There was no empathy at all shown at any time. Pitting customers against each other for an appointment is ridiculous. I suspect my fathers head was shaved because I complained. She said we could fix it next time! Hahahaha. There will never be a next time. Will never go back to any First Choice. There are lots of other choices and they can't be any worse. I could have shaved his head. It sounds from other reviews that this quality is typical of this location.Service: Hairstyling
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September 2021 by Lily Wang
The hair stylest did a good job in my son's hair. Will definitely go back again
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September 2021 by not alone Naraine
I had an appointment at 5..but it was only one worker and I watch her running crazy trying so hard to please her customers and in the process of being so so busy she had to turn a few customers away...they work for minimum wages and they do deserve a tip...
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August 2021 by v r
I went to this salon after going around to multiple different salons. I finally decided to get my hair cut at this salon. I had waist-hip length hair that I spent 3 to 4 years growing out. I liked having my hair long so I went for a little trim. I mentioned this numerous times and reminded my hairdresser to not cut it too short. However. by the end, my hairdresser had cut about 5 inches off. Now my hair only reaches my mid-back.
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April 2021 by Darsh Thakkar
I highly recommend going to this hair salon if you stay in Markham or Scarborough. Hair stylist "Natasha" was too good. I had a great conversation with her throughout. I had a stunning hair cut and was completely a changed man after months of lockdown.I cannot vouch on other hair stylists than Natasha as I always had services from her. You'll definitely have a great experience.
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March 2021 by Ali Premji
I have curly hair, and I asked for an inch to be cut off. I said that I wanted to keep my curls and fringe. The hairstylist agreed, then proceeded to cut off at least 5 inches of my hair. I'm nearly bald. I have never been so upset after a trip to the salon. Biggest waste of $15... I could've bought myself a good medium well done steak. Instead I paid to look like a raw slab of steak.
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October 2020 by Farhan Rashid
Horrible haircut. Even I can cut my hair better than what they did.First experience was fine, but in the second one the lady didn't even know how to handle the trimmer.
