-
December 2023 by Du Ruofei
Priced 129 so we drove here and told it actually 200.
-
November 2023 by Nappy Kenyan
The staff here is very friendly and knowledgeable. I come here for all my Footlocker purchases
-
September 2023 by Mimi T
I wanted to give a big shout-out to Melanie L. Melanie was incredibly helpful as my son and I explored the options.Initially, I was a bit uncertain about the pricing, given the remarkable quality of the t-shirts. However, Melanie not only confirmed the price but also emphasized the exceptional material, effectively endorsing the store's LCKR brand. Shortly after, she noticed our confusion regarding sizes and quickly suggested a fitting room for my son to try them on. Ultimately, we purchased 2 shirts. Although we were interested in 2 more, unfortunately, we couldn't find the right sizes among the pile.Given the ongoing sale, we understood that additional stock might not be available. However, when I inquired further with Melanie, She went above and beyond by not only checking the store's inventory but also searching both the front and back areas. While the desired sizes weren't available, she even went so far as to explore other nearby locations for us.Melanie's dedication to customer service truly left a lasting impression on me. Her willingness to assist and ensure customer satisfaction was truly commendable. The level of service she provided was nothing short of exceptional.
-
September 2023 by Aaron Kwok
Consider this store a self-service Foot Locker when Mia is working because she’ll give you attitude for asking a basic question about sizes. Truly my bad for not knowing that all the sizes were already on the wall ?But thanks to Kristen I found my size — someone give her a raise
-
September 2023 by Jasmine Lai
Don't waste your time at this Foot Locker location. Went to return a pair of shoes I ordered online that was too big for me and they wouldn't take it because the soles were too dirty (they were brand new and I've only worn them once indoors to try the sizing...). I took them to another location to return and had no issues.
-
September 2023 by Brianna Vc
Went last Wednesday to find my boyfriend a pair of shoes and the assistant manger I don’t remember her name ( brown girl ) was SOOO helpful considering I didn’t know what kind of shoes to get him overall make me feel heard I haven’t been to the mall in years this made me wanna go back
-
July 2023 by Amreen Shafiuddin
Good collection of Nike shoes!! Got a rarely available last piece of Air Jordan Mid here! Good customer service!
-
July 2023 by Lojan Bashkaran
Very bad customer service. I don’t recommend to shop in this store
-
June 2023 by Sugar Diamond
The Asian guy with the cane rolls needs to fix his attitude. He shouldn’t be in a customer service position if he can’t handle it. Went to pick up shorts I ordered. The girl said I had to wait for them to be shipped even tho I brought them to her off of the rack in their store. I told her that makes no sense. So she went to the back to get I assume he is a manager. He gave me a look like he wanted to kill me for saying it. Didn’t speak a word to me, didn’t even acknowledge me like I was bothering them by picking up my order. I’ve been going to Markville footlocker for over 30 years. But never again.
-
September 2022 by Ric Kno's
Cashier was not aware of the Scanner price accuracy agreement so we didn't receive any adjust ment on the item. Check you bill pay attention at the register
-
September 2022 by Stephanie Morris
Rude unprofessional staff who aren’t trained on customer service. We’re sitting there chatting with coworkers instead of coming up to customers.I asked them for specific shoes. They said they don’t have them and couldn’t order them online. I checked online myself and They were available. Overall, lazy attitudes.
-
July 2022 by cashnowar 99 The power of the subconscious mind
Had the bad service ever. bought a pair of shoes 2 weeks ago. Asked for the #7 size. They packed the wrong size 6, And we lost the box. When I went to the store to exchange it, the manager did not take it back to exchange. Their fault but they are not ready to satisfy the customer. He worst manager guy I've ever seen.. ?
-
July 2022 by Sanjeev Theivendren
Terrible customer service. They gave us wrong size in box. After we wore first we found that it’s wrong size, when I went to exchange it they were saying if no box we can’t exchange it. I still have email receipts. They blame us for their fault.now the shoes sitting here at home for no reasons?
-
April 2022 by Connie Su
customer service here was a joke. Called online and the guy was blatantly rude and dismissed me and hung up when I was in the middle of talking
-
January 2022 by Tony Duong
Called trying to look for a shoe and i asked if the employee could check the product code cause theres two different styles. She wouldnt check it and said no its not on the wall we dont have it. I called other footlockers and it said you guys did thats why i wanted you guys to check the product code.
