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March 2024 by Anita Ng
Good ? ? ? ? ?
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February 2024 by Karen Kwok
This Global Pets is smaller than most stores. Whenever I enter the store, a lot of the times I’m not greeted by the staff members. They’re usually standing behind the counter talking to each other. They only talk to me if I have a question and I approach them first. I think there’s only one staff member that has ever approached me first. When I do ask questions, the staff are able to answer me. Overall, I just come in, grab my stuff and go.
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August 2023 by 孙瑞华
Very good massage and nice clean room. I’ll definitely go back.
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August 2023 by Danielle Leonard
Absolutely blown away by the outstanding customer service at this location. I phoned in with some concerns about my dogs diet/health and wanted to seek advice in what brand would be best suitable for my dogs needs.Brittney answered the phone in such a cheerful, polite manner and stayed on the phone with me for quite some time and addressed all my questions and concerns in full. She recommended some great brands based on the information she gathered about my dog and gave extremely knowledgeable answers. She definitely knows her stuff!I am happy to say we are making the switch to global pet foods just based off that interaction.
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August 2023 by Prasad Kamat
Nice store and very helpful staff!
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June 2023 by Belle tiffany
Very helpful and kind workers. Although the store seems smaller they do have everything you'll need for your pets. The workers made some great recommendations for toys and treats. My corgi loves it!
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May 2023 by George A
The guy at the front desk was helpful. He asked what I was looking for and he went to grab it for me. Asked if there's anything else he can help with.
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May 2023 by Laleh H.
The first time I ever visited this store was when hubby and I brought home our 1st furbaby. We had NO idea what treats to buy, what type of puppy food our furbaby needed to transition to and what toys would be safe for her to play with. Everyone at the store was so helpful, patient and eager to help us get what we needed and to answer any questions we had.We now have a new furbaby and after almost 5 years, this store has not changed. Same great level care for questions, concerns and suggestions for food, treats, toys etc.They have a huge variety of pet food, treats, beds, food bowls, grooming supplies, leashes, collars, harnesses, the list goes on!Love this store and the knowledgeable staff and how truly kind and caring everyone is.
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April 2023 by Jacob N.
Dirty store.Staff never in uniform? Do they have uniforms?Price stickers on products never match register.Most of the raw frost bitten.
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March 2023 by BingJie Zhang
As a customer who purchased 3 cans of Little BigPaw cat food from this store yesterday, I was extremely disappointed and angry to find out that the products I purchased were either expired or short-dated, with no indication or warning from the store.According to the manufacturer's packaging, the expiration date for these products is printed on the lid, which is covered by a cardboard package. Unfortunately, I was unable to open the cardboard package in the store to inspect the expiry dates, so I relied on the store owner to do their due diligence in ensuring that they were selling fresh, safe products.However, upon opening one of the cans this morning, I was shocked to discover that it was short-dated, with an expiration date of June 2023. As a responsible store, Global Pet Foods should have marked this short-dated product or offered it at a discount so that customers are aware of what they are purchasing. I think I have been too naive to make such assumption when I further inspect products I bought.To my dismay, upon further inspection of the remaining cans, I found that the salmon flavor had already EXPIRED in March 2023, and the duck flavor would expire in October. I was appalled to learn that they are selling expired and short-dated products with no indication to customers.I would caution other pet owners to be extremely cautious when purchasing products from this store or avoid completely as they don't care what they are selling, and they put the health and safety of pets at risk.
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March 2023 by Tara McDonald
My favourite pet store to shop! I have been a customer of global pet foods for over 15 years and love their service! They are so knowledgeable and always up to date with new healthy foods for my animals. They always spoil my fur babies when I bring them into the store. Highly recommend to all my family and friends!
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March 2023 by Robert Bick
Very helpful and friendly staff here. A nice shopping experience.
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January 2023 by Laura Collins
Very friendly staff. Everyone I’ve ever dealt with for any/all visits and phone calls have been polite helpful and reliable. Keep up the good work
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December 2022 by Victoria Gladwell
The BEST customer service. The MOST knowledgeable staff. I love this store!
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December 2022 by James Dunn
Lost my dog and went to the store to return unopened food that my dog never got to eat. Brittany (the manager) was heartless enough to tell me she had no time for me. Would suggest going to Pet Valu instead.
