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December 2023 by Atrei 2.0
best place to find sweaters and jackets for autumn
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December 2023 by Ayo A
It's H&M so depending on what you're looking for, could be a hit or miss. However, the items are fairly priced and offer choices for pieces of clothing that don't need to be overly expensive. The staff are friendly and helpful. Located within the Markville mall but very easy to spot and access.
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September 2023 by Raziyeh Bordbar
Fair price and good quality
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September 2023 by Shawn Bhatia
Staff was great, selection is huge and lots of availability
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January 2023 by Mark
Was hoping to do some shopping here but unfortunately the man’s department is upstairs and the change-rooms have been converted to storage so if you want to try something on you have to carry it downstairs… where is the logic in this?Walked out
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January 2023 by Christopher Donahue
Staff was helpful! They didn’t have what I was looking for on display, after speaking to someone who was working, they went and found one from the back!
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January 2023 by Honest Reviewer
The style of clothing is not nice. Zara the parent is nicer but more expensive....
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January 2023 by ScaraYuqin Eveeve
Really nice clothing, the girl at the cash was really nice as well, she asked if we needed a bag (15 cents!!) I said nah, but she still insisted giving me one for free since I had so much stuff. So nice I love her :'D
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January 2023 by Lisa Currie
I don't know when this foolishness around having to pay for bags for items that you are purchasing from retailers started but it is insulting and plain rude as a customer to be told that in order to leave the store without looking like a thief, you MUST purchase a bag for 15 cents. Oh and not just any bag, no sir, the bag that you are paying to put your purchased items in...wait for it...is a PAPER bag. So now instead of paying for the "cheaply made fast fashion" items and H&M thanking me for shopping in their store by placing my purchased items in an H&M branded bag, I have to pay 15 cents for an H&M branded PAPER bag so other consumers will know I shopped in your store? NEXT! Everybody gets one H&M. My rant would be the same if the bag were plastic; paper for some reason is more insulting. Had my items been small enough to fit in my purse, I would have placed them in there and saved myself 15 cents, I did not have that option. Had I ordered these items online I would not have been charged for the bag (or the shipping). This is another chunk being taken away from the standard of service that we as consumers have come to accept as "good". These retailers have us out here checking out our own items, bagging our own groceries, paying for bags and paying them for the privilege. What's next receiving shipments and stocking the shelves?I returned the item that I purchased, because HAVING to pay for the PAPER bag with your logo on it so irked me, I didn't feel you should have my money in exchange for a sub-par level of service and experience. Keep your cloths and your paper bags.
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January 2023 by Nikki Jin
My mom wanted to use the fitting room today and saw that nobody was at the entrance to attend customers, and it wasn't blocked so she walked in. I understand it's near closing hours, but nobody keeps a watch and nobody said anything or stopped her when she went in and got inside a change room, then afterwards this plus sized lady (Asian?) rudely came up to her and scolded her to not walk in if they tell us it's closed. She was nowhere in sight any time, but she comes up and scolds us then walks away. I would've got her name if I could but she was at the other cashier when we were paying. You can scold your new trainees for not doing their jobs properly and lying to you, but you do not scold your customers, or ignore what we try to tell you and continue to be rude. If this is how H&M wants to be presented, I'd be utterly disappointed.
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January 2023 by Il Tch
The black woman working in the fitting rooms was an absolute b$&@ch I don’t understand how someone allows her to talk to clients, we have two children (1&5yrs) and we are trying to go in to try stuff on. Everything is packaged in bunches of 2s and 3s and they limit 7 items per fitting room. She’s counting each item in the bundle as an item meaning for me to try on all my kids stuff would take ages going in and out!! I left everything there for her and walked away leaving $500 sale for H&M lost over someone who’s rude and unhelpful. She was giving us attitude and couldn’t find a way to make this work. This was the last time anyone in my household walks through the doors of H&M anywhere !! This is how poorly I was treated !
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January 2023 by L H
Very good selection and lots of space to move around. I know that may seem like something small, but these days I have little tolerance for crowded stores with too much stuff and not enough room. The store at Markville is bright, cheerful and has plenty of space while also providing a huge selection. We were stumped at the Upper Canada Mall location but came away with some good finds at the Markville location. We will definitely be back.
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January 2022 by N M
Came into do an exchange here! With full receipt and tags on the items and never worn clothing! Cashier calls the manager over. They speak of me like I’m not here! Clearly you all need some floor management training. The manager who was not pleasant at all! Said she can’t help me! My items are on sale no and can only do the exchange with the sale price! I told her this is the original receipt why can’t she do an exchange for these items to these items which were more than purchased amount anyway! Said she can’t help and that was that! I left! Called customer service said she can’t help! I’m trying to understand when customer service went out the window with H&M and when I can’t help you became the new slogan! Absolute disgrace! Just rude, waste of our time to come out in these times!
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January 2022 by Nivedita Kulkarni
I went to return one of the jacket. Cashier was really rude. I was explaining her the reason to return and she did not acknowledge. I have hearing disorder , she said something and I asked her to repeat it and she gave me a bad attitude.
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January 2022 by Adriana Vasconcelos
Good prices, great variety, staff is very helpful. I was glad to find clothes that actually fit me (I´m a plus size person).