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February 2024 by Parvaneh Kh
Title: Excellent Service from Aranka!Review:Today, I had the pleasure of receiving exceptional service from a lovely lady named Aranka at [Hudson’s Bay/ Markham/5000 Hwy7]. She went above and beyond to assist me in finding the perfect outfit for an upcoming party. Aranka’s kindness and patience made the shopping experience enjoyable and stress-free. I am truly grateful for her assistance and highly recommend seeking her help for all your shopping needs. Thank you, Aranka, for your outstanding service!
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February 2024 by Bhavith Gembali
Very big store.
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February 2024 by Rachelle Lopez
Small The Bay and even smaller Zellers area, the pricing are affordable but too small and not much there
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January 2024 by Hardeep Sodhi
Today I had a return to complete there were some issues with the product purchased and an issue with the return policy. Jan at online returns was exceptionally kind and took the courtesy to return the products. Jan truly cares about customer satisfaction and promotes customers to want to return to the store. On my way out I purchased a couple products to show my appreciation to Jan for helping me!
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January 2024 by Donesh Behpoori
Had an amazing customer service experience with Lauren who works in jewelry. She not only asked if there was anything we were looking for , but helped find us clothes and cashed us out.Was very hospitable and tended to our needs very well!Thank you Lauren! You really do deserve a 5 star review!
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December 2023 by priyanka barla
Great customer service and prices . I want to share how great Fai, Ellie, and Karen at Hudson Bay were. They really tried to get me a 25% discount, but I couldn't get approved because I'm not a citizen. I got emotional for their kindness, but Karen who was a customer like me offered to buy it as a gift so I could still get the discount. I was impressed by their kindness. Ellie even went upstairs to check if there was another way for me to get the discount. These three ladies made my day. Thank you so much. We really need more people like them in stores.
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November 2023 by Ashley Raymer
I was profiled as a shoplifter and security was paged twice - because I am woman who was browsing in the men's section carrying a pair of pants from the women's section. The Bay has been my preferred store for clothing and I am angry that I will feel uncomfortable entering the store again.
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October 2023 by Herman TabbyCat
Christmas is in the air at the Hudson's Bay Markville. Every year with anticipation, I can't wait to see what The Bay brings for the holidays. So far so good....bring on the sales!
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October 2023 by Matthew Liang
Terrible service from the manager Bowie. My wife purchased a watch online to be picked up at this store. Shortly after being billed we were notified the order has been cancelled, at which point we got in touch with Bowie for an explanation.He told us their inventory shows the watch is in stock but his staff was unable to locate the item. He then told us he would call/email her back later in the afternoon with an update, but after not hearing anything at 5pm we called him again and he said he would call us back in half an hour. After half an hour passed we tried calling back until the store closed and were completely ignored.We had to resort to calling the general line where we were offered what we needed, a solution, in the form of honoring the price when the item comes back in stock. It doesn't feel good to be strung around for half the day on empty promises when we could've purchased the watch online for delivery before stock online ran out. Poor, poor customer service, take your business elsewhere.
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October 2023 by Joseph Nicholson
Amazing staff, great prices and a great selection of clothes and home goods. Definitely look for bay days and special sales. Always great savings.
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August 2023 by Yvonne S
Be careful. Online purchases from the marketplace cannot be returned instore. Online and return anything anytime was the ONLY thing going for The Bay. And now, even that is gone. There is literally no point in going to The Bay anymore.
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July 2023 by S N
Great customer service, the girl that helped us in the men's department was very patient & kind, she went above and beyond with our order online, the POS system though needs to be upgraded, it was extremely slow!
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June 2023 by Salim Dawoodjee
Very posh store and have many things available and a leader in apparel especially men and women wear.A good place to shop.
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May 2023 by Dor Ka Yan
I’ve been to shop at this location many times and this is the first time I met Kim at the beauty and cosmetic department. She greeted me with a warm smile immediately when I walked in and asked if she could help me and let me know about their promotion. I wasn’t planning on buying anything but the cost of the promotion and she could sew in some mini samples. I went ahead to purchase some thing that I would use in a few months when my current serum supply runs out. Hats off to her wonderful and friendly service.
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April 2023 by ZIHONG YE
My mother in law went to this Hudson Bay to buy some underwear today, the sales Christine was in great service , she really take good care of the customers. I will recommend this Hudson Bay to everyone