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March 2024 by Angie Fostaty
We were thrilled with the service at Pilkey Glass and Mirror. We had a glass door of a hutch broken by movers and searched for ages to find a company who would do this small job for us. The woman who greeted us was friendly and welcoming. We brought it in late one afternoon and we received a call the next morning that it was done! The job was perfectly done and at a reasonable price. Thank you, Pilkey Glass & Mirror! We won't hesitate to return and to recommend your company.
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February 2024 by Dave Martin
Great service and products. Highly recommended! Thx guys.
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January 2024 by Joran Siu
Had to get a replacement glass for my coffee table. Pilkey provided a competitive price. Ordered over the phone, and they had it available the next day to the spec I requested. Thanks for the super smooth process and support.
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January 2024 by John Gannage
I've been meaning to write this review for a while. I am so grateful for the work the team at Pilkey did for my shower enclosure. Really sets off the whole bathroom, and I appreciate it (and them) every time I use it. From the measuring process, choosing the hardware, design, the installation, and the value - I couldn't be more pleased. No more ugly, mold-prone shower curtain; perfect fit for my tub. Very efficient, top notch service. I would use them again.
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September 2023 by Martin
Great customer serviceAnd amazing product
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August 2023 by Frank Bernhardt
Helpful and friendly service. The custom glass we ordered and picked was to spec.It took a bit longer than expected but overall satisfied.
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June 2023 by S S
Was able to cut a piece of glass on the spot to replace the one that was broken over the winter for $10. Thank you Pilkey!
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August 2022 by andre mccalmont
Great local company with excellent service... highly recommend
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August 2022 by Neil Sirrom
I don’t typically do these kind of things, but I do think my experience should be noticed.I called Pilkey Glass of Markham and had the pleasure of speaking with Arizona. Let me just start by saying what a “Sweetie”. She took me through step by step what it was going to take for me to call that custom mirror mine. After patiently enduring my endless questions about everything from the way it is cut to the type of custom edging available(I went triple Bevel). I left the conversation with Arizona, confident and feeling ready to purchase a mirror.Today came the day I went to pick it up. My first point of contact when I entered was a wide eyed, young red haired chap named Saquoia. He was polite, friendly and helpful in loading the mirror in my vehicle. If I hadn’t personally met the owner earlier that week on my original mirror hunt, I would have thought this young man had owned the company from his professionalism. I liked his comment that “everyday is a good day when it starts by smiling in a Pilkey Mirror.”Thank you SaqI am going home to find a reason to give them my business again. Nice to see there are still company’s that care about the customer first.To everyone from the owner John to front office staff. Thank you Pilkey, i know I’ll be smiling every time I look into my new mirror.
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August 2022 by Stephen Yap
If you are speaking with, Sequoia it’s better not to. Guy is full of excuses loaded up and ready to fire at you without taking a breathe.Very poor problem solving skills up at the front desk from the front end staff. Lots of excuses on why products are late or why they are cut wrong. Never their fault.Kids, grown people with businesses and families to feed don’t want to stand around hearing your bs all day. Think of a solution and think of it quickly.I expressed my disappointment and frustration to John about the poorly cut piece of plexi I had received and that his staff kept rattling off excuses on why it was cut so poorly to which John called and told me to never do business with them again.Thanks so much Pilkey glass for taking care of your loyal customers that has been supporting you for going on 7 years.
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June 2022 by Jonathan McCready
Pilkey does it again!We just had our foggy old kitchen bay window replaced by the Pilkey team and again they came through with excellent service, value and spirit. We have used Pilkey services four times over the past 5 years or so and it has alway been great. The have delivered what they had promised in a timely and cost effective manner. I highly recommend Pilkey. Always great!
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May 2022 by Steven
Had a mirror repaired by them and when I opened the packaged box, it has a small noticeable defect I'm the corner. Took it back for repair again. On second pick up, the staff put the mirror in the box without the foam protection it came with (mirror was literally loose in the box). I asked for them to put the foam protection in or else it'll break and they jammed it in carelessly and still didn't package it properly (foam was literally sticking out of the box and cant even close properly) which was unacceptable. The worst of it all was when one staff said "you want to pack it yourself?" and laughed about it. First, nothing was done for me to bring mirror back for a second trip as they did not offer for it to be delivered. Second, extremely unprofessional staff on pickup and took absolutely no care in packaging. Should've read all other negative reviews regarding professionalism as they have no respect for customers and the product.
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May 2022 by Rebecca Bryans
Two years later we had Pilkey Glass back to complete our latest bathroom renovation. Their employees were courteous, the price was fair and turn around time was quick.Thank you Pilkey Glass! John came by to measure my bathroom for a new shower door. He explained a couple options and gave a time frame. His employee was back the next week to complete the install and I am so happy with their work. I will be using them again for my next bathroom renovation. :)
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March 2022 by L L
Friendly staff
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March 2022 by Pink Co.
Amazing customer service & quick turnaround. Quoted this glass insert in plexiglass at another supplier and it was over $150 this replacement coffee table insert was under $100. Very please and far better quality than the original insert. I had custom mirrors made for my salon as well. Same great experience and competitive pricing.
