-
February 2024 by S J
NOT PROFESSIONAL AND RUDE
-
February 2024 by Parsa Saadati
They have closed my account, with no reason , with the false reports the bank stuff have submitted. Very disappointed from RBC Bank.
-
February 2024 by Loghman Info Team
Among other amazing staff at this branch, Ms. Aida Imanian, Ms. Mahin and Mrs. Sara Zamani truly stand out.As an approximately eleven-year-old client of RBC, my preference is this branch, because it is in the neighbourhood of my home and office.However, more significantly, I choose this branch because of its staff, especially the aforementioned ladies.They are really tactful, kind, courteous, professional, patient and supportive.With Ms. Mahin’s referral and introduction and during a useful, friendly and smooth session, I opened a business account today by Mrs. Sara Zamani.Two thumbs up. ??
-
February 2024 by Hooman Loghman
This branch is located in the vicinity of my home and office, and RBC has been my primary bank for almost 11 years now.Ms. Aida Imanian, Ms. Mahin and Mrs. Sara Zamani are really brilliant ladies among other wonderful personnel of this branch.They are truly polite, professional, patient, friendly and attentive.My business account was opened today by Mrs. Sara Zamani whom was introduced to me by Ms. Mahin.The whole process was straightforward along with an informative and yet friendly meeting managed by Sara.Kudos to all of them.
-
October 2023 by Faez Mehr
I had an outstanding experience with RBC's financial advisors. Sara Zamani assisted us in opening an ERSP account for my son, and Amin went above and beyond to help us find the best investment options for our RRSP and ERSP. Their expertise and dedication to our financial goals were truly remarkable. I highly recommend them for their excellent service and expertise. RBC is fortunate to have such amazing professionals on their team!
-
September 2023 by MohammadHossein Alvani
Today i was at this branch and had an amazing experience with Sara Zamani. She was so helpful.
-
September 2023 by sahab hamzepour
I had a really good banking experience with Sara zamani. Strongly recommend to anyone who is looking for a professional advisor.
-
September 2023 by Hosein alvandy
Today i was at this branch and had an amazing experience with Sara Zamani. She was so helpful.
-
August 2023 by Ali Nejati
Great experience with Sara Zamani at this branch. She is among the top advisors you can possibly find! She is been helping me with all my financial issues and needs over the past year and not only she does a great banking job but also she cares about her clients and puts all of her time and energy into helping them.
-
August 2023 by Navid Momeni
I've been a loyal RBC client for 17 years. RBC used to be one of the best banks in Canada regarding customer service. However, the bank teller told me today, "You are wrong; I've been doing this for 15 years," instead of genuinely trying to help me—such an awful experience. Rude and disrespectful.
-
August 2023 by Mo Sabouti
This branch exhibits several significant issues. The bank staff appear to lack the essential knowledge that should be representative of a reputable institution known for its professionalism. There are notable communication problems among the staff, and unfortunately, they seem to struggle with demonstrating respect towards customers.A striking incident illustrates this point: during a routine transaction, a teller encountered difficulty in processing an overseas money transfer. Rather than confidently assisting me, she had to seek guidance from a colleague. To my surprise, while explaining the situation, she referred to me as "this guy" who wanted to send money abroad. Such language is inappropriate and unbecoming of customer service standards. It's imperative that staff members refrain from using gender-specific terms like "guy," "girl," "boy," etc., when addressing customers.Compounding the situation, not only did her supervisor have to correct her choice of words, but the teller also found humor in the length of the recipient's name that I had provided. This lack of sensitivity to customer preferences and needs is disconcerting and reflects a deficiency in both interpersonal and technical skills.
-
June 2023 by M Ro
I had the pleasure of working with Ms. Na Rae Park who helped me to set up my mutual funds and start planning for my future. Na Rae was so friendly and knowledgeable and I feel very relieved to have her on my side in my future financial success. Thanks, Na Rae!
-
May 2023 by ananya gupta
I would like to appreciate the manager at the branch Elham Attari, she is a wonderful person and knows management! she was so polite and helpful to me, I recommend this branch to all people. Had a great experience! Thankyou Elham!
-
March 2023 by Hamideh N.
Had a pleasant experience with an employee (Farangis) there, who helped me with my Cheque. When I asked for new one and told her I have some old cheques with my previous address on it, she told me, you know what? You can still use your old ones by masking your old address on it and gave me a sticker to cover the address section. I know it might be tiny help, I for sure could pay for new checque, but even saving those coins as I really needed just one cheque, was pleasant for me and showed she Care for her customer!Thank you, Farangis!
-
March 2023 by Amir Hossein
I have two business accounts with them and I have gotten the great services from them so far.All the staff, including the tellers and management team are really nice and helpful.
