-
March 2024 by Omid “Orezaee” Rezaee
I wish i could give this store and the customer service they have a 0 star, the worst experience i had in while lost trust with RONA forever.... please go to Costco or Canadian tire for better customer service
-
March 2024 by Nancy Leung
I was in this store on Thursday for some materials of a bathroom.I found that all the stuffs in Markham branch were polite and helpful.Especially Kevin, Alvin and Sam. They were very friendly, sincere and patient in guiding me to get all the suitable things they I needed. Strongly recommend this store to my friends.
-
February 2024 by ANDY Ardizzi
I always have a positive experience at this Rona, recently got a great deal on a weber BBQ and the team members Paul, Freddy and Seema were extremely helpful from start to finish even helping me load it into my van.Thanks again Markham Rona
-
February 2024 by Homesquared
Rona is always disappointing as a contractor....pricing is whack compared to local suppliers....really wack
-
February 2024 by Simon Hai Tian
Not the best shopping experience. Asked an associate where to find the furnace humidifier filter. I was told aisle 28. Turns out aisle 28 is the east end of the store where lumber are stored. Guess he was not happy that I interrupted him scrolling on the phone.Another associate was helpful so I don't want to give a one star.
-
December 2023 by januaryicecream
Came in to looking to buy a few screws that were missing from a crib that was given to us by a friend. The worker and manager who helped me were both very kind, friendly and professional and although they didn't have the exact screw (since the crib was manufactured internationally) the manager sent me to Brafasco (who did have the screw). Thank you for linking/directing me on where to go, I appreciate the time and the help. Always a great location to go to for friendly and helpful service.
-
December 2023 by Maya Ziv
Needed help deciding on which products were needed for renovations, Rebecca was super helpful and attentive to my concerns! Her help with paint brushes are unmatched
-
November 2023 by Peri Sygounas
I was looking for doors to match existing ones and Doug went out of his way to help me find them and get them. He searched every vendor and we got them within a week. Customer service was amazing and always with a smile. So thank you Doug for your patients and for not giving up. ?
-
November 2023 by SIDHU MANDEEP
I had a really good experience. At the counter, Jibil Triza helped me open an account and explained it really well. Great customer service.
-
November 2023 by Punita Kumari
I paid full price for brand new Noritz tankless water heater installation 2 years ago. Water heat broke down recently. It comes with 24 years warranty. But installer didn’t come to check for 2 days. After that he finds that a part needs to be replaced. He doesn’t carry parts in stock for the mode he installed. It will take another 3-5 days. Looks like no hot water for me for almost 10 days.Stay away from Rona install services. They don’t carry parts, don’t respond to warranty call immediately and leave you to deal with the impact of equipment failure.
-
October 2023 by Mo Shim
I've always relied on this Rona store for my DIY projects. This time, Oliver and Doug were a big help for my large project. Doug McAdam, in particular, took the time to understand what I needed and gave me great advice. It was a real lifesaver. Thanks!
-
August 2023 by Joshua Zhan
Lydia Jones was the one that helping me out, she was really professional and responsible, she takes extra steps to make sure my order is completed and arrives on time. She’s defiantly a role model of the store, I wish my company can have an individual like her. Thank you again Lydia
-
July 2023 by lorenzo o
always a great experience. even though they merged with Lowe's, Rona has more in stock items. Lowe's is out of stock most times.
-
May 2023 by Fatgit4
This is my local Rona. I dropped in early this morning and was literally the only customer in the store. While searching for what I needed I was passed by 3 employees none of which had the courtesy to acknowledge me or possibly ask if I required assistance. Management may wish to consider staff training in the area of customer service (a beginners' guide perhaps). A reminder to staff that it is your customers that provide staff the privilege of employment would be in orderRONA you can do better
-
May 2023 by E Savolainen
Amazing helpful and courteous staff in every department. Especially the paint department. Shopping here was a terrific experience. Found some great deals too. Will definitely be coming back.
