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September 2023 by Mustafa Hussainy
Horrible service. I tried using the washroom and the lady working at the time said it was out of service. There was no sign indicating it was out of service. I called her out on it and said it was only for customers.I felt discriminated as she assumed I wasn't gonna buy something and just use washroom. I really needed to use the washroom, so I was forced to buy something first.To top all of this, she pretends like it may be out of service and has to check if it's "clean" for me. She opens the door and in one second, she says it's good.What if this was a woman who is pregnant, with kids. Would she have told them it's out of service and then changed it to its only for customers.I'm going to call Shell Head Office. This isn't right.
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September 2023 by YYZ YFHW
The staff alleged he cannot see anythg and refuse to pass me my order.just simply gave me a hard time by purpose, otherwise how can he deal with cashier?
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July 2023 by Manjot Singh
This pump open at 6:30 in morning why google says it's open 24 hrs I went there the lady was rude she ask me to go bcz it gonna b open 6:30 and time was 6:25 am she say you cannot wait here goo.I have shell gas card from my company I only fill at shell otherwise I cannot wait shell is very rude with customers. It is 17th of July today.
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July 2023 by Christine Di Nardo
Worst customer service I have ever received. I was there this morning around 8:10am and there was a problem with pumps. I simply wanted to make sure I am not being charged on my credit card after I entered my PIN as the pump wouldn't allow me to fill gas. The staff member working must really hate her job as she refused to help me in anyway, she said she couldn't tell me if I'm charged or not, she told me there was nothing wrong with the pumps when there clearly was as another customer came in with the same issue I was having at the same time. She started yelling at us. She then just ignored us and started sorting lottery tickets just leaving us standing with no help or answer. She clearly doesn't care about her job or customers and someone like her shouldn't be working. She told me to get out and go somewhere else if I want to and that's exactly what I did. I will NEVER be back to this location after the disgusting customer service I received this morning.
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June 2023 by Anne B.
It's correct location is the NORTH-WEST corner of HWY 7 & GALSWORTHY DR.
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June 2023 by Arlene B.
This is a smaller Shell gas station with 3 bays (six fuelling) stations. Hubby and I sometimes find ourselves driving over here to fuel up as gas has occasionally been cheaper east of where we live. The Shell Select convenience store is also correspondingly small. It contains a BMO ATM on site. If you're looking for a quick oil change, Jiffy Lube is on the same property and attached to the Shell Select store.
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March 2023 by Wendy Wu
Not many pumps, so there was a wait. And it's kinda tight. I don't know what was wrong with the pump, but I had to go through the prepay process twice.
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December 2022 by Jeff P.
Windshield washer was frozen solid, so I could not clean my windshield. Garbage cans were overflowing. Either the employees here are lazy or management is useless. I won't be coming back to this one.
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July 2022 by Alex Chan
3.5 stars. Nothing fancy, small foot print with 5 bays (10 pumps) to choose the beverage of choice for your vehicle.There is an attached Mr. lube which further takes away from an orderly flow of vehicles once the shop gets busy. The convenience store also closes the front doors at 10pm and need to pay through the small window.
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June 2022 by Alex C.
3.5 stars. Nothing fancy, small foot print with 5 bays (10 pumps) to choose the beverage of choice for your vehicle.There is an attached Mr. lube which further takes away from an orderly flow of vehicles once the shop gets busy. The convenience store also closes the front doors at 10pm and need to pay through the small window.
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May 2022 by Chris Yung
Seriously, if it isn't the price I would not come here. I spend a solid 10 min using the Easy Pay app and it didn't work as the pump is "prepaid". No signage at the pump. Went inside to pay but the store is locked. The attendant does not awknoweldge you and just sit there. Anything on the door, signs on the pump anything would be helpful. Super confusing and the attendant isn't helpful.
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April 2022 by te hao chung
I came to this station at 11.09pm. While pumping the gas the cashier says it's pre paid and there is no sign indication saying it's pre paid. When asked .. he said it prepaid.. he makes his own set of rules. Always asked for keys to the washroom and we are told the washroom is broken. The cashier has also been harassing alot of friend I know of. I will not recommend anyone going to this gas station .. this will be my last time. Worst customer experience I have in this station..
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March 2022 by Joanna Huang
Put $2 to fill the air to my car tire. Machine is not working. Ask the cashier, she said it happened many times. It is not their responsibility. She asked us to call the phone number at the back of machine. My question is since it is on their property, why they do not put a sign “out of order.”. They just try to steal the money with broken machine!
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February 2022 by Gurjeet Singh
Went their to use the washroom denied by cashier said out of order i dont know where they ho to use the washroom cheap tactics used by these cheap people i do field work very difficult like this shell should do something about this
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September 2021 by Юрий Гапон
04.09.2021 -9А.М. - Ugly and unprofessional service, which I have never met anywhere in the world from the shell company. LOL !!! I do not recommend this gas station !!!
