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March 2024 by Liubov Trokoz
Good place
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February 2024 by Nev Ko
I’ve been to this location a few times and the employees seem to lack any customer service training.
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February 2024 by Joe Doe
5 stars for Andreas. Coming for my son's snowboard binding. Not just he's knowledgeable but he was willing to come back for my remaining questions during his break time. Much appreciated for his excellent service.
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February 2024 by Celia T
Online order pickup service went very smooth as they are equipped with self-serve pickup lockers here.
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January 2024 by Luther M
I am reviewing their equipment servicing:Requested snowboard waxing and binding install.Bindings came back with multiple stripped screws on the baseplate, and one screw was not even tightened.I suspect power tools were used in the install, and the work wasn't done with care.
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January 2024 by Bonita Cheung
I bought a pair of boots online and went to the pick up cabinets to get them today. It was so quick and convenient, just need to scan a barcode from the email. I asked the black girl at the cashier if i can open the package and try them on there to see if they fit, while i was starting to tear the bag open, she took a pair of scissors and helped me to cut it open. She's so smart and helpful! Want to praise her but don't know her name.
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December 2023 by Christina Zhang
Very helpful with price adjustment, much better than the Newmarket location!
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December 2023 by Muzni Ahamed
Had an amazing experience at this location. Jenna was so helpful and patient towards everyone. Highly recommend.
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November 2023 by Carol D.
Called the store asking for specific size and they held them till I arrived 45 min later. Mustafa was a pleasure to deal with very polite on the phone and in store. Hopefully I won't have to return the shoe as they are a Christmas gift!. Thank you!
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November 2023 by Arjeeta Saklani
I went to cachet location for my dad’s winter jacket and Cameron helped me for the same. She was extremely professional and polite with lots is patience. Amazing experience.
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November 2023 by Sheng Cheng
Went to there for sharping skates, I guess because of the weekend, there’s only one guy in the service department, extremely busy. Had to wait more than an hour, which is less than twenty minutes usually.
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October 2023 by S Lee
Cashier was unfriendly and unhelpful insincerely answering wrong stock info, or failed notifying current clearance offer. There was not any staff appreared during struggling ourselves to check boxed sports gear for a while.
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October 2023 by sophia aliva
This is the best sport chek I’ve ever been in for customer service. The lady in the shoe department went above and beyond to help me find shoes. Everyone else was very friendly too.
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September 2023 by Mariah Lawson
I usually get this high level of cutomer service at Atmosphere stores not Sportchek but Miti was very knowledgeable and assisted us professionally in buying running shoes.
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August 2023 by Alexandra Kedmenecz
The worst store I have ever been. I am schocked of the attitude of the manager.I wanted 2 buy 2 pair of shoes and 3 t-shirts for a total of almost $300. There was a discount sign on the under armour brand- if you buy 2 items, you get 30% off. When I wanted to pay (3 under armour items) the discount did not came up. The cashier asked me where did I see the discount sign. I went back to the aisle and grabbed the sign for her. She did read that and she called the manager. Manager came to the cashier and asked me again, where did I find that sign. I had to go back to the aisle with him as well.We went back to the cashier. I asked both employees in a totally neutral way that how come that they do not know their own store discount. The manager Zakari told me that he is a manager of an other departure and I should not talk that way with him. I ask him back, could you repeat what you said. He said I should not ask question like that -why they don’t know their own discount.I told him that I was willing to spend $300 here, but their attitude is totally unaccaptable. He said I should not purchase if I don’t want.I wanted. I came here and spend an hour in the store because I wanted to purchase. I did find items that I liked. But the way he responded to the whole situation was totally shocking.I came out without purchasing anything. I will avoid sport check forever.Thank you Zakari. Great job!