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February 2024 by Ailian
The worst TD
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February 2024 by 许哲源
Very poor service attitude
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February 2024 by Jessica N
Excellent place to get your New Year bills. I can't speak to their other services, this location gives you new bills without a fuss. I make the long drive from the west end of the city just to avoid the hassle at other branches that don't understand the need for new bills.
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February 2024 by YI L
worst experience, will never come again, even if it’s the closest TD branch
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February 2024 by Catherine HL
Outstanding personal service! Amy Tsang is incredibly attentive and goes the extra mile to ensure satisfaction. A true professional who excels in delivering top-notch service. Highly impressed and grateful for her expertise !非常感谢Amy Tsang的帮助，很专业！
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November 2023 by Harrison E
The absolute worst TD location in Ontario. Slow branch, arbitrarily hold funds, does not answer the phone or call back to messages. They will screw up your transactions. Do not bank at this location.
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November 2023 by Ting
The teller is rude. When I asked for a transaction record copy, she first told me it was 15 dollars for one page of paper. When I asked her why, she started to laugh and say, it is 5 dollar. … it is not about the money, but the response and attitudes make this experience terrible. Thank you, TD.
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August 2023 by laksikan uthayasooriyan
I deposit $3000 this TD they hold $2000???But if deposit $3000 in CIBC bank they are just holding $1000
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May 2023 by Nicholas D
No useful service, but never mind I willclose the account and move to another bank
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April 2023 by Suraj Manjeshwar
Usually I do not write much reviews but had to this time and I don't wish to name this person. Visited this branch just a few hours back for depositing my bank draft from my other bank account to my TD account.FIRSTLY, when someone says "Hi, Good afternoon" you are supposed to respond back and not just keep mum and stare back! you are facing the customers and got to make them feel welcomed. Basic customer service.SECONDLY, when someone requests, in my case to deposit BD to my account for house purpose you got to try and accommodate and if not possible then it's okay but at least give a proper satisfying explanation. You just cant say NO !THIRDLY, I do understand the 5 business day rule but just 2 days back when I went to the TD branch at Victoria & Ellsemere rd and explained my situation & urgency, they were very accommodating and released the funds right away when I went to deposit another BD to my account. I understand the bank policy but sometimes you can go a bit further in helping and make sure your customer is happy, after all it's my money I'm trying to deposit.I guess it was my bad luck I went to this particular teller. Will have to go the previous mentioned branch, who are at least communicative and welcoming.
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March 2023 by Matthew MacNaughton
Slightly confusing, There is 2 TD Branch Locations on site. Make sure for regular banking and ATM's to goto the one closest to the south west side of the parking lot.
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December 2022 by L Y
Thank You Amy Tsang for the great service. Super friendly, super professional. When I saw Amy sanitizing my IDs before returning them to me, I told myself that I need to share this great experience. Thank you Amy. Appreciated for the outstanding services, very impressed! ❤️
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December 2022 by Human Kia
It’s very easy update the website and write it this branch and ATM is close. People coming from faraway and get shocked. Thanks
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November 2022 by Jun Jo
Half of the employees are standing there doing nothing while there’s 20 people lining up. Only half of counters are in service. The nearest one on warden and steels is way better system and service.
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November 2022 by Johay Lee
My wife and daughter visited the branch today tried to open an account for my daughter. A female staff named Li or Lee refused to serve them 40 minutes before the bank is closed. We are with TD for more than 20 years and very disappointed now.
