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December 2023 by Michael Lau
Extremely slow service.
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August 2023 by gurdip hunjan
Poor service never comes to this branch.
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August 2023 by Haran Raj
I’ve been trying to secure my mortgage since May 2023 and I’m still getting the run around at this branch. I’ve gone in to the bank and requested to speak to a manager and each time I was given an excuse why he/she is not available when I have a question for them. This is not acceptable in my books. Every day I wait I’m loosing 100’s dollars in interest to the bank. I’m all out of options! This is so frustrating.Update: August 2nd, I’m changing my rating from 2 to 4 since the Branch manager (Cheri) took over it’s been handled really well. She did her best to sort out the mess I was left in earlier.
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August 2023 by Tammy L
Helpful and prompt service provided by Cheri and Kate! Needed to have a bank draft to be processed on the day of, and they were able to provide quick service in collaboration with my other bank. Much appreciated!
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June 2023 by Syed Rizvi
Maggie Lee Teller Very Helpful &Professional Banker.I Gives her 5 Stars..
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June 2023 by Aehtsham Shah
Maggie Lee Teller Very Helpful &Professional Banker.I Gives her 5 Stars..
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December 2022 by Paul Salvo
Monica was very courteous, knowledgeable and helpful. Thank you Monica. Unfortunately we visited another branch earlier the same day and were not helped at all.
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November 2022 by Tony Leung
The shift manager just try to blame on my fault instead of providing help or try to think any of Solution to solve the mistakes that I already know. Is really good for you ,you have such a customer service skill and still got your position. I will say the teller right there is more professional then the “manger “.
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June 2022 by Quan Z
No clear standard and information, we waisted so long here
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May 2022 by Unsatisfied C.
How TD Bank CAUSED MY FINACIAL RUIN. Toronto Dominion Bank are Greedy scammer's top-notch white-collar liars. They are not for the family they are for themselves. GREEDY! I had a regular mortgage with TD, I put a personal line of credit for my house It gave me flexibility to pay off house in lump sums without T.D.B. causing penalties, & without paying more interest, this made sense single parent of two university young adults. Been a self-employed contract worker not all contracts were created equal every month. With normal bills & groceries this was a financial Struggle. TD= TOTAL DEVASTATION OF MY FINANCES. I turned a certain age. TD sneaky tactic was to charge another $540.00. a month fee when my house PLC became a higher risk on 200k mortgage. No letter ! OR CALL @ Toronto Dominion Bank 4 BULLIES. Did T.D.B ASK ME if I could handle new financial challenge? NO! Who is protecting my financial interest? If not the Toronto dominion bank? NO One! This crushed me financially. Yes, it crushed me to the point where I had to use my personal line of credit to pay $540.00 fee new charge every month on PLC house. for TD's assured profits. Total bully act from Toronto dominion bank. I reached out to NHL E.K. family member who has made 90 million in his career so far @$580.000 a month to bless us. Nope he was busy buying multimillion dollar homes. Everything went downhill fast I was way overextended from this bully act from TD bank. How was I to survive already burning the candle @ both ends for work @ both ends financially. I was broke Jan 2020. I was left no other choice, sell my house, loss neighborhood friends now my daughters had no place to visit. My house sold during covid & I lost one hundred & sixty thousand dollars of equity or more. There were a lot of dreams attached many years of mortgage commitment, forced retirement do to ageing degenerative conditions 30 yrs. Rehab Therapist. Now What? Will TD pay back $ 160k or more. lost on forced sale? During covid ? The Financial doom TD bank caused charging extra insurance age fee. Has caused severe DEPRESSION ! I let the TD bully bank know this information several times from start of new fee .Nobody @ TD cared to return my calls. They made reason why not to care. Toronto Dominion Bank kept on increasing my personal interest rates on plc. Though covid the bullies of Toronto dominion bank raised my interest on personal line of credit 5 times up to today the minimum payment was not chiseling away anymore @ principle it's all interest. I have not worked since 2019. Does TD care about my financial doom they caused? NO! Saying NEW INTEREST CHARGES. TD IS PROUD OF ANOTHER INTEREST HIKE on poverty Victim. HOW DISGUSTING ! Seriously injured 2021 by physiotherapist still have neurological injuries today. I phoned TD bank Nov 2021 to collect the injury insurance on personal plc that I paid into for years, The fees paid to plc insurance equaled more than I owed on the current plc. I had no access to plc injury insurance or to get the plc paid off by TD bullies because the insurance was FAKE, A LIE. This is CRIMINAL! I was told by TD rep this is injury insurance when it was first set it up. TD = Lying, GREEDY.TD bank bully scammed me again. They have not issued an injury insurance payment or paid me out to me since I phoned Nov 2021. Toronto Dominion bank will tell the Government about my outstanding debt & TD will get paid from Gov will probably garnished wages or have horrible credit or have parasite credit collectors. ALL COULD HAVE ALL BEEN PREVENTED IF Toronto dominion bank didn't MISSREPRESENT ITSELF? or Checked 1st with me to make sure I could financially handle new $ 540.00 charge @ age hike SCAM ! Who regulates the banks will they care T.D.B destroyed me financially? Will I get a Reimbursed for having to prematurely selling my house @ a loss of $160k or more ? Toronto Dominion Bank ARE The biggest public scam artists. My standard of living is awful I can't afford medical treatments. No income. I'm now considered to be the very poo
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October 2021 by Mihir Maniar
We have been with Td 8 years now and while opening the elite account with them they ensured us that we will get a small locker then. It’s been 8 yrs and we are still waiting. The manager at this branch was super ignorant to our needs and the customer service was equally rude. They both had a competition it seems to better off each other. We are expected to go there everyday to beg for a locker that we entitled to get with the type of account we have with them. They didn’t even have the courtesy to be polite to customers and their needs. I hope this message is read by the head that looks over this branch and help us else I think this is the end of road for us with TD.
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September 2021 by MD
The staff are the best! the lady in front lend us her iPad to do some online banking as well and saved us banking fees. Never had a bad experience in TD overall but this branch was just amazing!
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September 2020 by Jose Castelino
Shocking These guys including the manager don't know the difference between a draft and a cheque. Poor banking knowledge and experience. I had very bad experience at this branch. These guys need training. Poor customer service. They don't even smile to start with and don't care. Don't waste time and money going to this place. They won't have a valid reason to hold a draft to and from you for 5-7 business days.
