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November 2023 by Kelvin Lee
Need to buy some sliding doors and light fixtures. Andrew, helped us out big time with the purchase and also with the HD credit card.His customer service was excellent! very patient, articulate and detailed !
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November 2023 by Steve Fernandes
I have been to Home Depot Markham several times. I owe thanks to Brad from Lumber Dept for helping to choose the right type and cut to correct size. In addition if he sees someone around, he would say "how can I help you". That's nice gesture and feel confident someone is there to help.Also also at checkout, Cashier Paula is very pleasant.
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October 2023 by Stephen Upton
We recently had an issue with our new microwave. Jennifer of customer service desk was very helpful in helping us resolve and replace the microwave. Very good person to work with. Arnold was also very helpful during this process. A big shout out to both.Steve UptonSandi Ruffo
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September 2023 by Calvin Penn
Rented a circular saw on the weekend. Had some issues with the tool. Jon and Rahul from tools rental was there to help. They used their expertise to resolve the problems leaving me very satisfied. Good job Jon and Rahul.
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September 2023 by Syed Rizvi
I went to return a paint bottle and Lucshe have 12 Years Experience, was very nice and helpful she worked through the process and gave me a full refund.
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August 2023 by Mary Kris Khoury
Customer service employees are always pleasant to deal with, but lines can get really long..The sales representative in the light department (Indian male) was very rude when we asked for help kept yelling and insisting that a product we were looking for was the same one on the shelf but the product number was wrong and the picture wasn't even the same. Please educate you employees on the floor more about products you sell
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August 2023 by Jeff Morrison
Successful visit. After asking a store employee where to find something, they directed me to the wrong location in the store. Another employee told me it is always in aisle X. I did find the item in that area and as I was walking to the checkout the employee walked by me and said “sorry my bad”. I should have politely said, if you are uncertain, simply say so? Perhaps ask your colleague?
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August 2023 by Mohammad Dr. Shah Shahzad
I am extremely impressed, inspired and delighted with the exceptional customer service, provided by Moe, Assistant Store Manager, under the fine management and dynamic leadership of Justin Hannigan, Store Manager, Home depot store # 7262 Markham.I am very pleased with the level of professionalism and personalized client service Moe ASM, has provided during recent positive purchase experience. As a result of my utmost satisfaction, I will continue, and enthusiastically recommend Moe and his dedicated team to all my family, friends, business associates and everyone I speak to.Moe ‘s strong customer relations skill combined with his very caring nature makes him a legend and leader in the home improvement profession and a true brand ambassador of Home Depot. He has proven beyond doubt, that he has the dedication, passion, patience and pride in serving Home Depot customers.My sincerest thanks to Justin, Moe and all dedicated team members for keeping and retaining life time customers for the Home Depot #7262, Markham, an esteemed business outlet providing countless contributions to community.Thanks again for your time, service and support.Mohammad (Dr. Shah) Shahzad, a delight customer
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August 2023 by Murray Northam
Buyer beware, if you use your debit card and the transaction appears not to go through….beware…you may have been charged twice after you swipe your card the second time to purchase the item. Home Depot will not give your money back even after presenting a bank statement showing the error.
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July 2023 by Barry D.
i purchased a 20 inch ryobi lawnmower from Home Depot. it died 1 year later. it's been at the ryobi service centre in Toronto for 5 weeks waiting for a part. after this long if they can't get the part they should just replace the mower. dealing with ryobi and Home Depot is absolutely useless. piss poor service
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July 2023 by T N.
Come here often. Since the spring they seemed to have hired a bunch of young men (likely students) who are seen throughout the store but mainly the front of the store outside and parking lot. They are not focused at all on their job, walking aimlessly and chatting, overall they make entering the store seem like an obstacle course and do not contribute in any way in making the store easier to shop at.
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June 2023 by Melisse Craig
Nabil in plumbing made my day... .extra effort to locate all of the pieces I needed, didn't give up when parts were hard to find, thanks Nial!
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June 2023 by Di Shan
It was a very bad experience.Last week, I made an appointment with Home Depot's car-hailing service in advance and booked a car for tomorrow. It was not until I received the cancellation email at 8 o'clock this evening. I went to the store to ask why. The staff said that it was not their problem and did not apologize. I called the manager. The manager also said that it was not their problem. He said that the last person who rented the car did not return it, but I booked the car in advance. Why It can be rented. The attitude of the staff and manager is extremely poor throughout the process. Without a word of apology, doesn't Home Depot, a large company, treat customers as people? How are such employees trained?
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June 2023 by Ernest Man
Not much stock. Maybe coz of covid. Staff not around much, please hire more during peak times. Hard to find stuff. Cashiers are miserable (lumber area) - pay them more! Self checkout, they’re pretty helpful. Electrical guys are too sarcastic. Plumbing guy is cool.
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June 2023 by Ehab Saleh
There was a great associate who always helps me with plumping and electrical. He always helps me with all my needs. He's name is Na'il.
