The Shoe Company
Shoe StoresHours:
5000 Hwy 7 #69a, Markham ON L3R 4M9 Hours
About The Shoe Company
The Shoe Company provides excellent customer service, with staff described as helpful, kind, knowledgeable, patient, and professional. Many reviews highlight extraordinary or great experiences where associates and supervisors went above and beyond to assist customers, explaining situations clearly and expediting resolutions. The store can get very busy during good promotions and offers a wide selection. However, some note the selection at certain locations has decreased, sizes can sell out quickly, and the store can look a bit run down in areas. A nice feature is the program taking shoe donations in exchange for redeemable points. While some find it easier to order items online due to size availability, the helpful staff make the in-store experience a positive one for many customers.
Most Recent Reviews
November 2025
Had a great experience yesterday evening while shopping here. Store was very clean and well organized. Sharon helped us out- she was helpful, very kind and a pleasure to speak with. Will definitely be back!
June 2025
The staff was friendly
Unfortunately, did not have my size.
June 2025
I visited your Markville location and my experience was EXTRAORDINARY.
Devan was so helpful, knowledgeable and personable. Give that man a raise. A++++++
It was my good fortune to meet him. I will be visiting again.
With appreciation, Mary Ann Monas
More Comments(54)
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