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February 2024 by Waqas Akram
Just bought a shoe from the store in Markville, Markham. Your customer service deserves a negative star. At least teach them how to greet a customer or how to use simple phrases like ‘hello’ or ‘thank you’ rather than giving a silent treatment to the customers.
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November 2023 by Shifa R
We were helped by Hafsa, who gave us outstanding customer service. She was patient while we tried several different options and made great suggestions which we ended up buying. Very happy with our experience here.
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November 2023 by Aatika B
I had a great experience shopping here for winter boots. I was warmly greeted by Hafsa who attentively listened to my concerns about needing specific footwear as I am on my feet for long periods of time and require orthodontics. Hafsa carefully took the time to help me try on several pairs of shoes until I found the right fit for me. I noticed despite the traffic of the store being rather heavy she was able to bounce back and forth checking in with me after I tried on each pair weighing out both the pros and cons to help make the best choice for my condition. Will definitely be returning to this location as she provided me with outstanding customer service!!
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November 2023 by Kajil Sallan
The store has great deals and is always my go-to store to get shoes. Hafsa is really helpful and showed me many different options so I can make the right purchase.
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November 2023 by Ali Raja
Great place for deals on all types of shoewear and staff is friendly especially the Store Manager Hafsa goes above and beyond to help find the perfect shoe.
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November 2023 by MsCoolcanadian
Store manager was really helpful. Would come back again
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October 2023 by Martin Ene
Ishani at the shoe company was incredibly helpful! Her expertise and friendly demeanor made my shoe shopping experience a breeze. She patiently listened to my preferences and guided me through a wide selection of options. With her assistance, I was able to find the perfect pair that not only fit perfectly but also matched my style perfectly. Thanks to Ishani, I left the store with a big smile and the ideal shoes. I highly recommend her exceptional customer service to anyone in search of the perfect footwear!
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October 2023 by Mike Chen
Worst service ever. The salesclerk won't remove the anti-theft device from your shoes for you, which can cause you significant trouble. Furthermore, if you try to remove the anti-theft device yourself at home, it will require a great deal of effort and pose a danger.
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September 2023 by Usman Ali
Good price but bad customer service..
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August 2023 by Solukus com
Many colours ?
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July 2023 by Patricia
Fair prices but you can’t find everything your looking for ?
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June 2023 by chimaican chimaican
Good store but MANAGEMENT need to tell their employees that socializing with other staff and using their cell phones while the customer stands there waiting to be served is unacceptable. Personal cell phones should be locked in their lockers.
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January 2023 by Jennifer Lau
Convenient location but the staff here do not seem friendly or helpful. The cashier was upset that I didn't bring my paper receipt for returns (even though I had the digital receipts) because "it would take 10-15 minutes to find my order" in the system. It took around 2 minutes. The store could also use some diversity amongst its employees.
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January 2023 by Elina W
they always get the shoes and sizes wrong. services are horrible, staff are also rude, this is byfar the worst service I have experienced.
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January 2023 by Tiffany C
Wow, called like 10 times and no one ever picks up the phone
