The Treadmill Factory provides an amazing experience with great service and knowledgeable staff. Customers report a seamless process and outstanding equipment quality. The staff is helpful, patient, and friendly, going above and beyond to explain options and provide excellent recommendations. They offer good deals and the best prices. Shipping is super fast. Service includes setup assistance, sometimes at a small cost. The store is highly recommended for top-notch fitness equipment, with specific praise for the Markham location. Customers are very happy with their purchases and state they will not go anywhere else.
Amer was great! Very good customer service skills and knowledgeable about the products. I would highly recommend him.
March 2026
Great service by rep Austin.. very helpful and an asset to the business!
March 2026
Had a really good experience at Treadmill Factory. Came in to grab some rubber floor mats and Austin was super helpful the whole time. He answered all my questions, made sure I got what I needed, and even helped carry everything out to my car.
