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February 2024 by Rick Hallam
Had an issue arise with my wife’s Passat and I’m pleased to say that Catherine Wong (service manager) and Peter Tsang (service advisor) got the car looked at very fast and resolved the issue in a very timely manner and professionally with great communication to boot. Thank you to you both for the service.
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February 2024 by Justin Au
Appreciate the service today from Anthony and the team. He checked in frequently with me during service to keep me updated and also highlighted service that could be done while presenting the risks/costs.
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February 2024 by Sam Nhem
My wife’s 2020 Tiguan was finishing its lease. She loved it so much she wanted another. Knowing the shortage of new vehicles I ordered a new one with Samantha at Unionville Volkswagen. Samantha kept me updated on when I should expect the vehicle. My vehicle came in right around Xmas. Unfortunately I was out of the country until February. She was able to keep the car for me until I returned. Samantha was also great help in coordinating with my insurance broker while I was out of the country. I landed back into Canada and went straight to the dealership. Everything was done and all I had to do was sign. Samantha was great in making the process as easy as possible. Definitely a keeper. My wife is super happy with her 2024 Tiguan and the team at Unionville made the process enjoyable. Keep up the great work!! We’ll definitely be back for another vehicle.
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February 2024 by Oblt KG (Obltkg4)
Unsure why all the negative reviews. I've had many very good experiences at dealer for years.
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February 2024 by Ann Alexander
Our recent purchase from VW Unionville was perfect, all transactions were very smooth. Simon provided outstanding services, was patient enough to listen to our requirements suggesting the right choice for us. We highly recommend reaching out to him for your requirements.Samantha, their finance manager also provided a great service to us, making our journey easy. We thank the both of them for their exceptional services.
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February 2024 by Joe Ryan
Dealt with Simon and had a very professional and smooth transaction. Would definitely buy here again.
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January 2024 by Meow Ryan
Went to there 10mins before the location close because of a sudden tire pressure loss. The service team provided me the best of the best service, also helped booked the follow up appointment. Glad to have this team here
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January 2024 by Hamza Jalal
I dealt with Mohamed who provided assistance with sales. He was excellent. He was not forceful, but still proactive, and was very informed and professional throughout. He went out of his way to help out, and I really appreciated my overall experience with him and the dealership.He was also very gracious when kid spilled hot chocolate all over his desk and furniture!
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January 2024 by Co Yan
The first VW I bought here in 2020, and after the first service in 2021, service manager didn't care about complaints, never reply emails, the worst service I have seen, They may need new shop foremen. Don’t need a free car wash. Just wanted the problem get to fixed(issue from day 1). Writing this review No help, That's why I bought my second car from somewhere else.
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January 2024 by Christian Prost
Sandeep and Samantha are great to deal with! Answered all of my questions via phone and text and made the purchase process easy and enjoyable. Day of pickup was great, paperwork a breeze and overall a great experience. Thanks a lot.
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January 2024 by M K Saif (Saurav)
Last week I went there for my car servicing but without checking everything they gave a false diagnosis report and mentioned everything was fine. Later on, I find out the problem from another place. However, the service advisor Antony was great and tried his best to help.
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January 2024 by Moe A
It’s very easy picking up the vehicles from them
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January 2024 by N H510
I got my first car and I’m super happy I dealt with Candice. She is amazing. Her attention to detail, prompt responses and willingness to go above and beyond the expectations are truly commendable !She made the entire process so smooth and enjoyable !I appreciate Volkswagen Unionville and Candice for their exceptional customer service!!
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January 2024 by Syed Hussain
We had a pleasure of dealing with Candice at Volkswagen Unionville and the finance manager when we recently bought our Taos.. I have forgotten her name but both of them were very nice and pleasent. Everything was straight forward and loved their honesty ! Keep up the great work!
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January 2024 by yang yumeng
Anthony Li and the whole part’s team is super helpful!!!! Highly recommended!
