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December 2024 by Niao Y
Professional expertise and friendly customer service from Angela at the Toys R Us Markville location. Knowledgable, patient, and very concise, with pro-tips and advice in all departments. Thank you for your excellent customer service Angela!
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December 2024 by Gojo
"I went to Toys 'R' Us unsure of what to get for my niece, but Marcia instantly made everything easier. She asked a few quick questions and suggested a kid’s camera, which turned out to be the perfect gift. My niece absolutely loves it! Marcia’s friendly and helpful attitude made the whole process so smooth. Thank you, Marcia, for the great recommendation
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December 2024 by Roman Zaplitney
Fernando was extremely helpful in our purchase of a Christmas toy gift for our grandson. Very courteous and prompt.
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December 2024 by Mohammed Abdo
It was good experience but pricey.
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December 2024 by Josh S
Angela from the Babies R Us section was a superstar. She was able to guide us through the entire process of registering with the store and our purchase of a new Stroller. We are so thankful for her availability and excellent customer service.
She gave us a very pleasant start to our very busy morning!
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November 2024 by Caze Tung
A bit small. Compared to the Toyrus in Asia, the variety is not that much and the atmosphere here is not as good as in Asia especially the lighting.
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October 2024 by Maryanne Jay
Crystal was amazing. She caught an error in the transaction and took it upon herself to correct it and reimburse it. We just appreciate that she went above and beyond!
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October 2024 by Sho C
Had a great experience wirh Claire. She assisted us with stroller purchase and went above and beyond. Made for a great experience and customer service. Will def go back to this location
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October 2024 by Mike R
The hotwheels are the same selection from 3 months ago. Not much to choose from. Also price matching policy is way too strict. Walmart sells everything for cheaper and a receipt for an item with the same UPC from a recent purchase does not suffice. It is common knowledge that ToysRus sells everything for more than Walmart so a more flexible price match would be super beneficial.
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October 2024 by Leo Song
Great place to find toys for kids, dry friendly and supportive staff, shout for Evanna, helped us a lot!
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September 2024 by PRAGNESHKUMAR PATEL
Amazing help done by Crystal and at cash with proper guidance and help
Shining star always recommend store
Spent 900 $
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September 2024 by Mirsab Mir
I walked in today to see the lego sets and I had some great assistance with a worker named Jonathan. He showed me lego sets and helped me have a great experience looking at them.
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September 2024 by Ruba Arif
Today I met Bridgette Layla because I had some problem regarding a baby registry coupon. She deal with me amazingly. She resolved my problem immediately. Her behaviour towards me was so nice.
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September 2024 by Yasmin Fazal
Evanna was just amazing in helping me out when I needed a book - “Wish”
I got almost everything that I was looking for
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August 2024 by Lina Christopher
We had a very good customer care service from Crystal. She is really a helper, actually she made us to purchase a stroller
