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February 2024 by Nan Zheng
Hi,I ordered a white Rav4 XLE around July last year, and I was told that the car would be delivered in four to six months. I have been waiting for more than 7 months now. When can the vehicle be delivered?I call Antony in December last year and he told me the car would arrive in January. When I got to Markville last month, he told me I could get the car in this month. I called him amount ago and he told me it maybe arrive your company in March.Could you tell me honestly when can I get my car?Thank you.
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February 2024 by dxf81 F
We have recently bought a ES350 here. From negotiating the price, purchase and delivery of the vehicle was an enjoyable experience to us. Salesman Bill was the best! We would recommend this place.
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February 2024 by Sagar Rajgor
Tried to reach out to weins auto group via email for an unsatisfied product received from their dealership with my car purchase, but did not receive any response from weins. Makes me wonder should I buy my next car from their dealership or not?
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December 2023 by Jeg Jekatha
I recently acquired a "Toyota Certified" vehicle, and regrettably, it has been the most unsatisfactory experience in my lifetime,over $70k investment in a vehicle. Having purchased cars from various dealerships previously, this has been notably different.The Toyota philosophy of "Making things better" seems inconsistent with my experience. I intended to purchase a vehicle for my parents, which initially seemed like a great idea.However, from the outset, promises made during the test drive and offer were not fulfilled. While the salesperson, Hassan, displayed enthusiasm, it became evident that the training provided to him lacked the necessary standards. Effective communication was lacking, leading to misinformation and alterations.Assurances of a detailed and sanitized vehicle due to the ongoing pandemic were unmet, as evident from the pictures taken upon delivery. Unfortunately, my parents fell ill after their visit.The advertised 160-point check only resulted in checkmarks, and the overall quality was disappointing.I would appreciate the opportunity to discuss these concerns with the owner of Wiens. My dissatisfaction is significant, and I invite them to reach out to me.This experience has left me reluctant to engage with Wiens again. Despite a nominal $200 discount, quality service is paramount, and I urge for a reevaluation to ensure customers' hard-earned money is respected.“The Grandma Rule”Still no response from Thornhill Toyota
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December 2023 by jeevan V
I just bough a toyota sienna from this dealeship . They didnt even reduced a single penny from the listed price but I liked the vehicle and purchesed it but it was missing the listed original alloy wheels. They gave me a discount around 900 dollars but it costed me more than1400 dollars for the rims and tires. I would suggest you to check out other toyota dealership before ends up here. Anyway , I am happy with my purchases and the salesman was ok.
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November 2023 by Amarjeet Singh
I bought used Corolla LE 2019 model and they put tires 2015 Manufacturer. They have no good answer, only said we got in this car same.
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November 2023 by Vinoth Sampath
Had a worst experience purchasing an used 2020 RAV4 from Thornhill Toyota in Sep 2023 (Stock # 12103489A). Complained about the unprofessional behavior of the sales person to the sales manager but it was a complete waste.Better to stay away from Thornhill Toyota
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August 2023 by M Mcneil
Interested in a vehicle, some customer service reached out to me.I asked a question, 3 emails later still have not got a response.Been 3 days, came here to read reviews and glad I did. Not the place to do business with apparently.
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August 2023 by Cindy W
I just picked up my rav4 last week and I’m so pleased! Danka, thank u so much for your knowledge, expertise and patience! Lovin’ my new ride!
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June 2023 by Dave Kingma
Dealing with this group is a joke. Never respond to emails and phone calls. They take your money and ghost you. AVOID any of their dealerships. Review DealerRate and you see a consistent theme BAD SERVICE.ACTUALLY, YOU SEE IT HERE TOO. LOOK AT ALL THE 1'S. Then they say send us an email .LOL. That gets you ghosted again.
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June 2023 by Ayush P Ajith
The service is the worst.For changing the types of tyre your car it is going to take 4 hours...
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April 2023 by Nandini Sukhnanan
I bought a 2023 Toyota Camry on April 3/2023 from DVNT, Marvin Xiao was my Product Advisor. He made the purchase seamless and I appreciated his honesty, patience and the special service he gave. He explained all the new functions In the car, set up the. I was very pleased with his service. I like to give him five stars for his excellent service.
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March 2023 by Heather Stanley
I guess they don't want to sell any cars- a inquiry about a internet listed vehicle that had the listed as gray-- inquiry was made clarify was it off shore grey or metallic silver ( it appeared silver in the pic) response came back it was gray-- a visit to the dealership left me waiting for 5 minutes to see someone, then left.
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March 2023 by J Mounstephen
Called Barrie Mercedes service 9 am for service and left a message. Also called 3 more times . It now 5pm and no call back . Terrible service snd totally unacceptable
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February 2023 by rockybudgeboa
Had the displeasure of driving on the 400 today alongside one of your employees driving a white Honda Odyssey Van. License Plate: Wiens76. Why not teach them to use their turn signal and learn to slow down as well as stay in their lane on the highway.
