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February 2024 by Kate Boynton
What a delightful shopping experience! Went in to purchase a washing machine that was needed sooner rather than later. My sales help was so helpful and knowledgeable, making the decision that much easier. We discussed the pros and cons between two units. I never felt pressured or rushed. I felt like I was being informed.I look forward to returning for other household appliances and furniture!
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December 2023 by Gary Griffin
Received our fridge today and Thanks to delivery driver's for a great job. Thanks to Marlene Amy & Shawn for their support.
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December 2023 by Wanda Gauthier
Thank you so much for your great service regarding our recent purchase! Great pricing and Customer service!
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November 2023 by J Porter
Sharon Owen was absolutely fantastic during the process of assisting us to ensure our recent purchases were a perfect fit for our home!! Her patience and attention to detail were truly appreciated. Kudos to the delivery crew as well! Thank you once again!!
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October 2023 by Dee Tucci
This place was awesome when owned by the Macdonald’s, since new owners zero customer service buyer be aware now. I have shopped there for 20 years never a complaint. If there was any issues it was fixed immediately and Greg took care of it. With new owners have been treated terrible. Bought a sofa nothing but issues basically told nothing we can do. I have a sectional sofa that will not stay together, so it is useless. Refused to change it or refund. Greg would have rectified this immediately. My suggestion go to lions i believe both collingwood and owensound owned by the macdonald family. To bad they are ruining this company that had such a stellar reputation.
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October 2023 by James Kaufman
Very poor aftersales service. We bought an expensive couch 2 years ago which changed colour from blue to grey. They made a couple of inquiries to the manufacturer (Decor-Rest) who informed them that colour change was due to sunlight and neither MacDonalds or Decor-Rest would stand behind the product. The best MacDonalds would do was to ask us to persue the issue with Decor-Rest. Very disappointed in Macdonalds
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October 2023 by Francesca Dobbyn
Just took delivery of my new washer and dryer. From the start to the end of this process Mcadonald's was really great to deal with. It took 2 tries for delivery because I have a 1930's built townhouse and my laundry is on the second floor so I had to take the banisters off. The delivery team was safe, respectful of my space and went above and beyond trying to get things delivered the first time.They did take away my old set (for a fee) but did that on the first delivery attempt so the silver lining was I got some time to give the laundry area a good cleaning too.thank you to the team for a great purchase experience
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June 2023 by Heather
Went in on Saturday, Needed a new washer, ended up getting a set as on sale. Delivered today Wednesday. Very good service and the delivery boys were great. Will be back
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June 2023 by Sheila R
Helpful friendly staff with huge selection of furniture, appliances and accessories. Great prices and excellent warranties. They are happy to let you browse, but are easily available for questions and assistance. Quick, efficient delivery for a reasonable cost. We ALWAYS shop here first!
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February 2023 by Monika S
Bought all my furniture for my new build and the style and quality are fantasticGreat staff and helpful from initial sales to delivery
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January 2023 by Mary Kennedy
Worst service l have ever received. Would not recommend to anyone nickel and dime u for everything .Taking full payment before even getting your product. Never letting you know when your product is in.Took 6 months to receive order.Everyone has a different answer for U when u call.
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August 2022 by info132425095
Macdonalds furniture and appliances have had lasting quality for us and the service both in their business and into their local community, is excellent. I highly recommend this retailer and am not in any way related to the company. Just a long standing customer about to make additional purchases.
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August 2022 by Jesse Storey
There is only one word to describe Macdonald's.... INCREDIBLE! It's been a long time since I have received such amazing service from a store like this. I was in need of a new washer/ dryer in a tight timeline... I called them in the morning, picked a washer/dryer and within 2 hours they had it installed and removed my old units. I was mind blown! Big thanks to Todd for helping with this. I will be coming back time and time again.
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August 2022 by Ted Middlebro
Our 10 year old Kenmore/Lg fridge crapped out the Friday before the August long weekend. I called MacDonalds and got Todd. He got back to me within an hour with a list of what they had available. We picked a model and he held it for us. We went to the store on the Tuesday and looked at several fridges. The Team and I do use that term were amazing helping us decide on the correct fridge. Delivery was set for the following Thursday between 9 and 11, they showed up at 10 and did an fabulous job switching the fridges out. We had a new fridge in time for the long weekend and all our guests. All around a Great experience. The staff at MacDonalds were very Professional and kept their word at every instance. We will be back and Thanks for everything. Ted
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July 2022 by Donna Wood
Super friendly staff, nice clean store, amazing deals,Took me 15 min to pick out a washer dryer,,can't wait to use it
