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August 2023 by Rachelle Arsenault
Shawn Rankin came by yesterday to test our air quality, as we had been noticing irritation when breathing in our daughter's room. He tested a baseline for our air quality, then tested our daughter's room. It showed a significant increase in small particulates. He investigated in our basement, did a walk-around the exterior of our house, tested the air close to the attic hatch in our daughter's room, and asked us a lot of questions to help determine the root cause. He was very knowledgeable, professional, friendly, and helpful. He gave us several recommendations for remedial actions. Overall a very great experience!
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March 2023 by Hannah Tokaryk
Shawn from Indoor Air Quality provided a very thorough air quality inspection for our home, and offered many of practical tips and suggestions on ways for us to improve it. He inspected our crawl space and realized that there were mold issues that were impacting the air quality of our whole home, and provided a list of several reputable companies to remediate it. He provided a thorough report after his inspection and ongoing support in the months after. We were very impressed with his service and would recommend IAQ to anyone who has air quality concerns. Thanks Shawn!
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December 2022 by Peter Mossop
The assessment was conducted in a very professional manner and produced several practical improvement that I can make to improve the air quality in my home. Shawn was very knowledgeable in the subject matter related to the review.
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September 2022 by MF Nguyen
The service was very helpful. The inspector readily shared his wealth of knowledge and provided information on more than what was in the quote. We are now equiped with the information we need to start resolving the issues we have in our home. I strongly recommend this company.
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April 2022 by oliver Van Audenhaege
Shawn was extremely helpful. He provided expert advice that allowed us to identify the issue quickly and with little expense. I highly recommend IAQ and I am very appreciative of their level of service.
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March 2022 by John Harvey
I was advised that the initial $400 inspection would cover all aspects of air quality. Phillipe took 4 samples of air at my home to test for mold. At no point was I told there was an additional $150 charge per air sample (you would think this is part of air quality). In the end my bill was over $1000. Phillipe also referred me to his own company for remediation work - the exact conflict of interest their own website advertises against.Extremely expensive, conflicts of interest in the recommendations, I recommend using another company.I will leave this review up because my request for work came from your company. Also Phillipe is listed as an inspector of your website. Very shady response. DO NOT USE this company.
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March 2022 by Jean Saumur
We where having strong odours coming from our basement every time were at the cottage, and couldn't find the source. We called Indoor Air Quality Ottawa, the were quick to response. Shawn, the inspector, drove an hours drive, and came onsite to give his experts opinion. We soon found out hat we had a water infiltration and also mould in one of our walls. Shawn was kind enough to give us advice about how this issue should be handled. We would like to thank Shawn and his team for their quick and professional service.
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February 2022 by Jennifer C.
I scheduled IAQ Ottawa to assess my mother's 60-year old home because she's elderly and has COPD issues. Shawn was able to quickly assess the air quality issues due to his many years of experience and provided many useful tips to improve it. Very professional and very knowledgeable, highly recommended - thank you!
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September 2021 by Alexandre Grondin
Indoor Air Quality Ottawa and experienced inspector Shawn Rankin were absolutely outstanding and a trustworthy source of professional help. Courteous, quick but thorough, no-nonsense service, and even compassionate I might surprisingly add. Very informative. I had mostly good news, and that was good to have professional confirmation of that, but the bad news were very enlightening, with useful actionable recommendations. I'm now in a position to maximize my home's potential for optimal health for my whole family. So I recommend them very highly! Thank you IAQ Ottawa!
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September 2021 by Bilal Nasrallah
I hired IAQ to assess the air quality in my house as I was planning to finish my basement. Shawn (the owner) was very knowledgeable in his field and thus gave me some strategic directions for my basement project that dramatically improved the air quality in my house. In addition, as I was going through the multiple phases of my project, I was consulting with Shawn and he was very responsive and amazingly helpful. Based on my experience, I would really say that the money I paid for his service was worth every single penny! I highly recommend his company (IAQ). Thank you so much Shawn.
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September 2021 by Aleks P
Had an inspection this morning. It greatly exceeded my expectations. Shawn was extremely knowledgeable and clearly had a lot of experience. He identified moisture issues in the basement and gave me a list of good solutions. I have previously done lots of research on the internet, and I definitely felt I obtained way more valuable information by having someone with years of building experience inspect my home. Down the line I feel this will be a huge money saver because he gave me tips on good products and what to look out for.
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September 2021 by A G
Indoor Air Quality Ottawa and experienced inspector Shawn Rankin were absolutely outstanding and a trustworthy source of professional help. Courteous, quick but thorough, no-nonsense service, and even compassionate I might surprisingly add. Very informative. I had mostly good news, and that was good to have professional confirmation of that, but the bad news were very enlightening, with useful actionable recommendations. I'm now in a position to maximize my home's potential for optimal health for my whole family. So I recommend them very highly! Thank you IAQ Ottawa!
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November 2020 by Sarah
Shawn Rankin is one of the best inspectors in the city. He has effective communication skills. He is attentive to your concerns and educates you about indoor air quality in a straightforward way. He carries out a thorough inspection to identify the source of your problems, then explains a variety of potential solutions. He is also very organized; he is punctual and has all his equipment ready, so everything can get done within a specific time frame. His written report is clear, detailed, and demonstrates his high degree of knowledge. Shawn is very compassionate and kind. His secretary, Marie, is also supportive and has great telephone etiquette. Thanks for everything!
