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January 2024 by Francois Samson
Small pharmacy with the greatest service you could ask for
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October 2023 by Chase
I prefer this pharmacy over every other pharmacy I have ever gone to the staff are wonderful and they make you feel comfortable from the layout of the store to the customer service and conversation as well as the support and understanding when discussing new medications.Keep doing you guys!
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June 2023 by Elliot Galbraith
Nowhere near the level of service that this place used to have. It shouldn’t take almost an hour for me to pickup my medication, and they didn’t even have it all available.It was as if it was everyone’s first day on the job running around trying to look busy but clearly confused and lost.Place called me to confirm I wanted the prescription sent there, or course I did. They are so disorganized that they then called back right away asking if I had insurance, never asking if this was a good time for a call, as it was in the middle of the work day - I explained I was working right now and would provide those details when I pick it up - shouldn’t have to call me once, let alone twice for those things.It was as if receiving a prescription was not something they do every day and it was stressing them out.Little did I know, it takes this place 10 times longer than any other pharmacy I’ve been to, as it took two people to complete the simple task and a third to check me out. Absolute chaos, would no longer suggest supporting this mess of a pharmacy.Pharmacist also did not have an understanding of how generic and brand name drugs work with insurance or the fact that they are not the same, or the fact that in this situation the cost difference is very small. I’ve been taking the same pills for a decade, I think I would know how much the generic costs vs the brand name. If the note on my file says the patient wants the brand name, why are you wasting everyone’s time talking about how expensive it is? I pay for it, not you. It’s my body I’m concerned about, not my wallet, it’s concerning that my pharmacists worries were more financial than health based, but it’s not surprising considering how lost these women looked during my hour standing around waiting. Just give me the drugs I was prescribed, don’t worry about my financial state, and trust me when I tell you I know what I’m talking about instead of trying to act smarter than you clearly are.
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December 2022 by Michael McCarthy
The best in customer service. With access to medical support at its worst in Ontario, this busy pharmacy team does a great job. I always feel good walking out of there as a result of my experience. Thank you!
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September 2021 by heather vent
I hear such horror stories about other pharmacies and I am shocked. I must be spoiled because the service is fantastic and so efficient no one believes me when I brag about this .All questions are treated with respect and prescriptions are filled quickly and properly. Staff are great
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September 2020 by Justin Leveille
This pharmacy is a hidden jewel. They go out of their way and will stay open late for emergency prescriptions. You just don’t see this level of service anymore. Just amazing and kind staff that treat you like you’re family. We just love Carolyn, Jenna & Nam as well as the rest of the staff. My daughter, well she likes the ice cream.
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September 2020 by Peggy Oschefski
The ladies are awesome when dealing with customers. Very knowledgeable with various drugs and how people react. Awesome service when issues with shortage of blood pressure drug. Willing to listen and assist.Great! Feel very confident when dealing with Jenna and Carolyn
