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January 2024 by Melanie C
Absolutely the worst bank. Always extremely slow services. Be prepared to wait in line for at least 30 minutes. The tellers are very friendly but they never have enough tellers open.
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October 2023 by Inside and out Hello
ordered a draft but there is no way to confirm if it is available will have to drive to the bank as there is now way to contact this institution.
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September 2023 by jay sa
Worst bank I’ve ever visited in my life, you typically need to wait in line for 30 minutes for the simplest task . It’s not the tellers fault, you need more staff.
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September 2023 by Samantha Smith
If I could give this branch a 0 star review I would. I went in today to pay a bill and they refused to take cash. The teller was Christina and she was very rude and unprofessional. I then asked to speak to the branch manager whose name was Catarina. She was also very rude and unprofessional. This branch is the worse one I have ever stepped in. Avoid this branch!! No one here cares and it’s almost as if they don’t want any clients coming to this location. Worst customer service I have ever encountered in my life.
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August 2023 by Heather Fischer
Can’t get anyone on the phone or to email back. It’s like they don’t want my business- terrible customer service.
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August 2023 by Sofie Sulidis
By far the worst ever experience we have had today, no one at this branch were able to assist a senior with the simplest task!I very rarely leave any reviews but todays experience was just awful.Trust me please go somewhere else and don’t waste or trust your finances with this branch!We will definitely be taking our business to TD!If I could give a rate of “0” I would.
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July 2023 by Brian Parkinson
I don't have to go into the branch very often,but when l do the staff is very friendly and super helpful
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July 2023 by Victoria Dubinsky
Dealt with Christian Sgroi in financing. COMPLETELY WASTED our time! Did all he could to ensure we don't get helped and achieve the worst outcome! CIBC now tainted with this horrible experience with Christian!
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April 2023 by Mason Desjardins
Waited in line for an hour only for the lady at the front desk to be extremely rude and unhelpful. Worst bank I’ve ever been to.
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April 2023 by srdjan matanovic
Most unprofessional branch I ever dealt with
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April 2023 by Bettina Stebner
I give a 5***** rating to the friendliest, most personable teller, name unknown (shes from out West)HOWEVER, when I requested assistance from Mr. Suit&Tie in an office, I was told "There's absolutely nothing we can do to help you."After being a CIBC client for 20+ years, I am happily cutting up my debit and Visa cards....
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March 2023 by Blake Tiernay
Wouldn’t recommend getting a mortgage through them.I did have someone reach out asking if they could help. They understood my frustration and the problem did end up getting resolved but still a hassle as this problem shouldn’t have happened twice. Thanks
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November 2022 by Jazz Bell
Why aren’t you open on Saturday at the very least, people work during the week and don’t have the opportunity to do their banking.
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November 2021 by Jacqueline Page
When I am visiting Ontario the Midland CIBC is the best. Everyone is actually happy to be there it's a great atmosphere. They treat all of their clients with respect and are always available to help. The new manager and advisors really went above and beyond to help me.
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November 2021 by jennifer marr
Almost impossible to have an appointment in good time to open an account...minimal wait time at least 1-2 weeks ..if you can come in on their schedule..most of us work ...no customer service here ...